All Online retail & ecommerce articles – Page 439
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NewsPost-sales service vital for multichannel offer
As multichannel sales continue to rise, retailers aim to make customer experience and service consistent across all channels.
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NewsIkea price cuts power market share advance
Swedish furniture giant invests in online and store revamps as it ‘prepares for uplift’ in market.
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NewsAnn Harvey owner to close 20 stores in property review
Fashion retailer to focus on concessions and ramp up ecommerce as it suffers tough trading
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OpinionComment: Home Retail Group needs more emphasis on click-and-collect
Home Retail Group is far from the only high-profile retailer facing declining fortunes and Retail Week Knowledge Bank’s profile tracks the detail and analyses the numbers behind the headlines for both Argos and Homebase.
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Opinion
Dune rolls out product videos
Footwear retailer Dune is planning to roll out videos of its entire range online after seeing an increase in conversion rates on products with video.
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NewsWaitrose steps up social media presence
Waitrose is ramping up its spend on social media in the run up to Christmas.
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NewsNew Wickes boss Simon King ‘excited’ by the challenge ahead
Wickes new boss Simon King hopes to bring strong leadership qualities to the DIY retailer after being appointed managing director.
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News‘Affection’ for MFI will help online relaunch
The new boss of revived furniture retailer MFI has insisted the brand still has resonance.
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OpinionA future for fashion retail
Fashion retailers can’t afford to put barriers in the way of customers who want to make purchases. Technology will be crucial to the customer experience they deliver next year.
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GalleryIn pictures: EBay Christmas pop-up shop
EBay’s Christmas pop-up shop opens its doors for the first time tomorrow.
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Analysis
Sites: Etsy Vs Banana Republic
Anton Gething, Product director at nToklo, shares his view of good and bad websites.
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NewsMFI to be reborn online tomorrow
Furniture retailer MFI will be revived as a pureplay etailer tomorrow (Wednesday) and has recruited a former MFI director to run the business.
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OpinionThe move out of town
Bright spots may be hard to find in the retail sector at the moment, but those involved in retail parks can claim that this is one of them
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AnalysisStores that click all of the boxes
Multichannel has transformed shopping and forced big changes to the way retailers and landlords do business. Ben Cooper finds out how multichannel is revolutionising the out-of-town market.
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NewsJohn Lewis unveils virtual store
Department store John Lewis has launched its first virtual shop at Waitrose’s store in Brighton.
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NewsArcadia takes margin hit as it shoulders VAT rise
Topshop-owner takes heart from young fashion, online and overseas despite fall in profits
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AnalysisMultichannel Now: Executive Summary
Retail Week brings you highlights of our second definitive report into the state of multichannel retailing in the UK.
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OpinionTough times in retailing create opportunities
The pressure is on, but when the going gets tough the tough get going, says Lord Kirkham.
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AnalysisMothercare: The mother of all challenges
Maternity specialist Mothercare, alarmed by a sudden drop in sales, has launched a restorative operational review. Gemma Goldfingle reports on the outlook for the retailer.