All Online retail & ecommerce articles – Page 492
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NewsShoppers expected to spend £350m online on Monday
Shoppers are expected to spend £350m online on Monday on would could be the busiest shopping day of the year for etailers.
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OpinionRetail surgery: Competitive voucher codes
Why aren’t the voucher codes we send out being used as much as the ones our competitors create?
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NewsHow retailers geared up for ‘Cyber Monday’ charge
December 7 was forecast to be the biggest day for retailers online for Christmas shopping, according to leading trade body IMRG.
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NewsBlacks backs online feedback system
Blacks Leisure is to expand its online customer feedback system after a trial ran in two thirds of its Blacks and Millets stores.
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NewsAstley Clarke mulls international growth
Luxury jewellery etailer Astley Clarke is considering seeking further investment next year to bolster growth after like-for-like sales for its third year jumped 40%.
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NewsAsos to unveil ethical site area
Asos is to launch an ethical area on its website called the Green Room.
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NewsDixons tones down second leg of ad push
Electricals market leader DSGi has launched the second phase of its irreverent ad campaign for its online business Dixons.co.uk.
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NewsSelfridges ready for online debut as centenary profits to hit £100m
Department store group Selfridges said it is on track to launch its much-anticipated online offer in spring, as it revealed it expects profits of at least £100m in its centenary year.
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OpinionThink mobile after cyber Monday
This Christmas should prove the turning point for retailers accepting that they must have a mobile as well as web strategy to capture shoppers’ attention.
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NewseBay hit outs at French court fine over LVMH sales
Online auction site eBay has accused the French courts of “hurting consumers” and has dubbed a €1.7m fine “disproportionate” after losing a case against luxury goods group LVMH.
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NewsEtailers preparing for Christmas sales rush
Online retailers are hoping for one of their busiest days today with growing numbers of shoppers looking online for their Christmas presents.
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OpinionCustomers won’t put up with analysis paralysis
Customer-centricity is the buzzword for retailers who like to think that they listen to their customers. But listening is no longer enough, super-fast analysis and response is also necessary for retailers to truly meet demand.
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NewsPostal strikes hit etailers’ growth
The postal strikes in October led to a £53m fall in growth for online retailers in the last week of the month.
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NewsEbay technical hitch raises fears about retailer listings
Ebay’s technical failure on Saturday has raised fears about the auction site’s ability to handle bulk listings by large retailers.
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NewsBorders UK stops taking orders online
Borders UK has stopped taking orders from its website as the future of the books retailer hangs in the balance.
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AnalysisSocial media: Why M&S is listening to the word on the web
Marks & Spencer is starting to engage with its customers online, analysing their feedback to help make commercial decisions. Joanna Perry finds out what this insight is teaching it
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NewsJohn Lewis to unite online with stores
John Lewis Direct managing director Robin Terrell will leave in the new year ahead of an integration of the department store operator’s online arm into the main business.
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AnalysisNick Robertson: making waves in etail
As Asos posted rocketing sales again this week, George MacDonald examines how an advertising man with no retail background has managed to set the bar so high in etail.
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Opinion
Bundlebox.com
In theory, the internet should enable a global retail market. In practice, of course, the cost and complexity of international payments and fulfilment logistics have limited cross-border retailing.
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OpinionBuild bridges with Chinese suppliers
Despite economic growth signalling the end of recession, UK retail sales have frequently been flat against the same periods last year, indicating that a proper recovery will take more time.