All Online retail & ecommerce articles – Page 54
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AnalysisWhat’s new for 2022? Tesco, Primark and Kingfisher bosses predict the year ahead
After almost two years of upheaval sparked by the coronavirus crisis, what comes next for retail? From climate change to customer service, purpose to personalisation, bosses of some of Britain’s biggest retailers predict the trends and themes that will dominate 2022.
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NewsWaitrose teams up with Mindful Chef for recipe box pilot
Waitrose has launched a co-branded recipe box partnership with Mindful Chef in what it said was a UK supermarket first.
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NewsShoppers seek bargains as Asos anticipates high Boxing Day demand
Sixteen million shoppers across the UK are expected to hit the Boxing Day sales this year, with consumers predicted to spend an average of £136 per person on the day.
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Opinion‘This Christmas may not be normal but it will still be merry, thanks to retailers’ prowess’
Asked about the outlook for Christmas, retailers always like to reply: “It will be on December 25.”
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NewsMarks & Spencer hires digital product chief to boost omnichannel strengths
Marks & Spencer has appointed its first chief digital product officer as it seeks to bolster its digital capabilities.
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NewsHush profits soar as Covid lockdowns fuel online sales surge
Hush has posted a surge in profits and sales after online revenues boomed during the first year of the coronavirus crisis.
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NewsAmazon teams up with Barclays to launch ‘buy now, pay later’ service
Amazon has partnered with Barclays to offer its UK customers a new buy now, pay later service.
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DataRetail sales rise in November as Black Friday boosts trade
Retail sales advanced in November when Black Friday helped stoke shopper demand.
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DataData: Confidence edges down as consumer interest in major purchases declines
The rising cost of living and the Omicron variant have led to a decrease in consumer confidence during the festive season.
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Opinion‘As Boohoo warns on profits, the disruptors are increasingly looking like the disrupted’
While online powerhouse Boohoo’s ethical credentials have prompted fierce criticism, its operational prowess and consumer appeal have rarely been in question.
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NewsBoohoo issues profit warning due to higher return rates
Fast fashion giant Boohoo has blamed “significantly higher return rates” and continued extended delivery times as it issued an unexpected profit warning.
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Retail VoicePersonalisation is now retail’s CX battleground – here’s how brands can stand out
Brands must tailor their offering to the consumer if they want to stay one step ahead, says David Morton, sales and solutions director at Arvato CRM Solutions.
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NewsIn The Style earnings fall amid ‘higher than anticipated’ return rates
In The Style has suffered a fall in half-year profits after being hit by supply chain challenges and “higher than anticipated” return rates.
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Opinion‘The mismatch between valuations and anticipated performance has never looked so wide’
As we sit at the beginning of December, there are many conflicting industry drivers for retail, which when combined lead to significant ambiguity moving into 2022.
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DataData: Retailers learn pandemic lessons with faster and more reliable deliveries
New data on retailers’ shipping capabilities shows the sector has improved its delivery potential and stock availability despite fierce headwinds in the run-up to Christmas.
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NewsOcado predicts ‘best ever Christmas’ as it wins patent trial
Ocado has reported “strong momentum” in the lead-up to the festive period.
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AnalysisAnalysis: The four ways Frasers has turbocharged growth during the pandemic
In its latest set of interim results, both Frasers’ profits and sales outshine those recorded in the pre-pandemic era. Retail Week examines how Frasers has prospered in a difficult trading period.
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Opinion‘There is still room not only to survive but thrive in an Amazon-dominated world’
Ask any UK retail exec or investor what keeps them awake at night and sooner or later they will mention Amazon.
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NewsHolland & Barrett snaps up at-home beauty business Blow
Health and wellness retailer Holland & Barrett has snapped up at-home beauty services business Blow Ltd for an undisclosed sum.
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Opinion‘What if everyone is wrong about the metaverse?’
Some unconvinced commentators see the metaverse as the tech industry’s attempt to conjure up the next big thing, says OC&C Strategy Consultants’ Michael Jary.