All Online retail & ecommerce articles – Page 78
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OpinionRoger Wade: ‘We need to level the playing field between online and high street’
Last week brought the end of shopping restrictions as retail returned across the UK. Sadly, the second lockdown did more damage than we ever expected as high street retailers suffered a double blow of not only the pandemic, but online competition.
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Retail VoiceHow to gain a sharper edge in ecommerce
Even before the pandemic, the efficiency, speed and increased sales that ecommerce and back-end technology could bring were top priorities for retailers.
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AnalysisHow retail changed my life: Tesco’s Rimal Patel – no longer a fish out of water
The life of Tesco’s online director Rimal Patel and his extended family has been shaped beyond recognition by the retail industry over the past five decades.
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Retail VoiceFive ways contactless click and collect will drive customers back to stores
In what have been challenging times for most retailers, contactless click and collect offers them a safe way to entice customers back into shops.
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NewsThe Hut Group raises sales forecast for second time since float
The Hut Group has bumped up its sales forecast for the second time since it floated in September, citing strong Black Friday and Cyber Monday sales.
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Opinion‘Essential retailers may have shot sector in foot with rates relief repayments’
In the space of a few days, a wave of essential retailers has voluntarily returned the best part of £2bn in business rates relief to the government. In doing so they have won the public relations battle, but have they lost the long-term rates reform war?
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Retail VoiceIndustry execs reveal what the new customer journey must look like
Critizr recently interviewed 114 retail managers and senior leaders to understand how they have changed their customer journeys amid the pandemic. UK marketing lead Hazel Morton shares the top-line findings
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AnalysisData: Waitrose tracks online grocery first-timers and changing tastes
Waitrose & Partners’ latest Food and Drink Report highlights that, in a year dominated by the pandemic and national lockdowns, customers moved online more than ever before and became oddly fixated on fermentation.
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VideoWatch: What really happened on Black Friday – Very, eBay, Google and PwC unravel the trends
Lockdown created a very different Black Friday this year. We gather leaders from online powerhouses The Very Group, eBay and Google and consultancy PwC to delve into what really happened and what it means for the rest of the Christmas trading period.
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AnalysisStrategic report: Nine ways to propel growth in 2021
In this market, retailers can no longer rely on traditional avenues for growth, so what does a future-proofed sales strategy look like in 2021? Download our report The New World of Growth to find out.
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NewsCosmetics etailer Beauty Bay mulls stock market listing
Manchester-based online retailer Beauty Bay is considering following in the footsteps of The Hut Group with a stock market float.
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AnalysisSix ways retailers can work better with start-ups
RWRC has extended early-bird entries for its annual Discovery 50 report celebrating the top global retail tech start-ups. With technology essential to retail offerings and operations in this challenging environment, how can businesses rethink their approach to working with the start-up community?
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AnalysisAs Arcadia and Debenhams collapse, what will the aftershock mean for retail?
As December, traditionally the height of retail’s peak trading period begins, two of the industry’s most venerable names have been brought low by the Covid earthquake that has shaken the industry.
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AnalysisBlack Friday bargains snapped up early – but will shops see a last-minute rush?
Sales may have been down on Black Friday and Cyber Monday, but don’t be fooled into thinking the discounting event was a damp squib. Grace Bowden reports.
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NewsSosandar narrows losses as sales rise during pandemic
Sosandar has narrowed its half-year losses as it benefited from a spike in online sales during the coronavirus pandemic.
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VideoWatch: Consumers want retailers to capture data, says former Figleaves boss
Ecommerce expert Miriam Lahage revealed how retailers can use personalisation to win customer loyalty at Retail Week’s recent virtual event. Register to view the event for free here.
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Retail VoiceThree tips to avoid fines and boost profits selling in the USA
2020 has been a heck of a year but further challenges lie ahead as the pandemic continues to take its toll and retailers attempt to manage restrictions.
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Opinion‘Black Friday exposes a divide retailers can’t afford to be on wrong side of’
Shopify president Harley Finkelstein described retail as a tale of two worlds when he spoke to us last week – the “resistant” and the “resilient”.
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NewsYoox Net-a-Porter names new chief executive
Luxury fashion etailer Yoox Net-a-Porter has said Geoffroy Lefebvre will take over in January as its new chief executive.
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VideoFace time: Steve Murrells on climate change, collaboration and Christmas
The Co-op chief executive Steve Murrells discusses the importance of purpose, its partnerships with Deliveroo and Starship Technologies, and looks ahead to the crucial Christmas trading period.