Opinion – Page 8
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Opinion
‘Back-to-office commands will drive talented people to your rivals’
Relations between employers and employees over the right to flexible working are showing signs of strain, observes Tony Gregg
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Opinion
‘The Tories have a major problem with business and Walker’s defection proves it’
The Iceland boss’ damning indictment of the Conservatives and endorsement of Labour may be polarising in and of themselves, but it highlights the depth of the government’s business troubles as it limps into an election year.
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Opinion
‘Positive signs hint at upturn in retailers’ fortunes as the year progresses’
PwC’s Lisa Hooker unpicks the messages from retail’s golden quarter
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Opinion
‘Walmart’s closing its tech incubation hub – and that might be a good sign’
On the face of it, shutting down a technology incubation unit, as Walmart is doing, looks a bit Jurassic Park in its thinking.
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Opinion
‘Big changes at Sainsbury's hint at next strategic phase’
As Sainsbury’s prepares for a strategy update to the City at the start of next month, some big developments hint at what may be expected
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Opinion
‘The real superpower of Gen-AI? Putting the customer at the heart of retail’
‘The rise of generative AI means that the relationship between retailers and their customers could become unrecognisable from anything seen previously, McKinsey experts believe
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Opinion
‘Christmas shows the grocers’ relentless focus on price is hurting the discounters’
While Aldi and Lidl both enjoyed their best-ever Christmases, the even stronger performance of the supermarkets shows the empire is striking back.
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Opinion
‘Boss Stuart Machin pumps up the volumes at Marks & Spencer’
A focus on volumes and what drives them helped Marks & Spencer take a place on the Christmas winners’ podium and will mark out retail’s winners more generally, writes George MacDonald
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Opinion
‘Retail updates so far offer reasons to be cheerful in the new year’
As the Christmas decorations start to come down, the retail trading statements have started to flood in.
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Opinion
Predictions: who will be retail’s winners and losers in 2024?
Who will fly and who will flop in 2024? Retail experts give their tips for the year ahead
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Opinion
‘Not just for Christmas: retail’s season of goodwill lasts all year’
Retailers may make a lot of their money at Christmas, but for them, the season of goodwill lasts all year round as they contribute in a wealth of ways to the communities and consumers they serve.
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Opinion
‘The retail industry was largely sold out by the chancellor’
While the dust has settled on the chancellor’s autumn statement, the frustration felt by many retailers has not, says BRC boss Helen Dickinson
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Opinion
‘Could AI-generated consumers shine a light on shoppers of the future?’
AI can be transformative but will only deliver a return on investment when harnessed with human intelligence, says Brian Kalms
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Opinion
‘“No change” may be as good as it gets for retail this Christmas’
Shoppers are spending – but selectively. As retail’s golden quarter nears its crescendo, that was one of the messages from Currys chief executive Alex Baldock as the electricals giant revealed first-half results.
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Opinion
‘Fewer, better stores will be a focus for many retailers in 2024’
Increased demand for space in retail parks and dealing with the effect of higher rates will be among the property considerations to characterise retail next year, believes Jonathan De Mello
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Opinion
‘The commute has been truncated to a walk down the hallway, and retailers must adapt’
The once-coveted commercial districts are no longer the retail gold mines they used to be. How are retailers responding to changing consumer behaviour in the “post-commute economy”?
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Opinion
‘Wilko was killed by inertia, not Liz Truss’ chaotic mini-budget’
’Retail is detail’ must be one of the oldest mantras in the industry but, sadly, Lisa Wilkinson wasn’t across it.
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Opinion
‘It would be great if new Marble Arch store played a part in M&S’ property transformation’
There was satisfaction among Marks & Spencer chiefs this week as the retailer won a judicial review of secretary of state for levelling up, housing and communities Michael Gove’s decision to block redevelopment of its Marble Arch flagship.
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Opinion
‘UK retail has all the ingredients to maximise the opportunities of AI’
From supplier negotiations to store operations, AI offers retailers the chance to reap big benefits, believes Matt Truman
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Opinion
‘Stores are here to stay but how should they adapt to different shopping missions?’
It’s important for retailers to think about the role of different stores in different locations and how they service individuals, says Lisa Hooker