Opinion – Page 9
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Opinion‘The Body Shop could be a lean, green retail machine once again’
One of retail’s great disruptors, The Body Shop under new ownership has a chance to win over a new generation of consumers
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Opinion‘Jeremy Hunt must bring back tax-free shopping in autumn statement’
The chancellor must reinstate tax-free shopping this Christmas, says New West End Company chief executive Dee Corsi
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Opinion‘Halting retail crime epidemic will need a broad approach’
Partnerships between retailers, the police and the government are welcome but, given the scale of the challenge, companies must take steps of their own to ensure the safety of staff and minimise inventory loss, believes Erin Brookes
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Opinion‘Founders rarely make effective chief executives’
Successful company founders need to know what they are good at and what should be left to more experienced managers, argues Clarity’s Fran Minogue
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Opinion‘Asda sets itself challenge with “second-biggest supermarket” ambition’
Asda has Sainsbury’s in its sights following the completion of its takeover of EG UK as it seeks to move into second place in the grocery league table.
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Opinion‘When businesses act responsibly, society can benefit’
The pursuit of purpose can build brand trust and boost customer engagement, maintains Ella’s Kitchen head of impact Chris Jenkins.
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Opinion‘The retail industry must make circularity first choice for furniture’
After the launch of retail-wide sustainability partnership the Circular Change Council, eBay’s general manager of home, refurbished and electronics Kumaran Adithyan outlines why making it easier for customers to buy and sell secondhand furniture is crucial for achieving sustainability targets
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Opinion‘Stores will be stars again this Christmas as they play to strengths’
A post-pandemic bounceback by stores is likely to continue at Christmas, powered by their experiential and omnichannel appeal.
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Opinion‘Everyone should sign the petition calling on government to fight retail crime’
As violence and abuse of retail staff becomes a pandemic, BRC chief executive Helen Dickinson urges the industry to pressure politicians to take decisive action
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Opinion‘Without customer trust, retailers have everything to lose’
Retailers are squinting hard into their crystal balls for inspiration on how consumers will react to continued pressure on their wallets as we head into a critical trading period.
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Opinion‘Asos hasn’t captured the hearts and wallets of Gen Z and Gen Alpha’
The news this week of more upheaval at Asos, with senior leadership departures following a 12-month revenue decline, is a stark reminder of how challenging it is to remain relevant in today’s ever-changing retail world.
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Opinion‘Dame Sharon White deserves our respect and admiration’
Another day and another retail headline, this time mainly, criticising Dame Sharon Michele White, the leader at the helm of the John Lewis Partnership (JLP). The remark? A presumptuous “Job half done.”
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Opinion‘Planning is the elephant in the room in high streets debate’
Effective planning could drive intelligent developments in towns, including the ways that retail can be bolstered, argues entrepreneur Emma Bridgewater
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Opinion‘Sharon White will be leaving a job half-finished at John Lewis Partnership’
John Lewis Partnership (JLP) chair Dame Sharon White’s decision to stand down at the end of a single term is perhaps not surprising. But it raises questions about the legacy she will leave behind.
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Opinion‘Retailers must operate as loyalty companies, not businesses with a loyalty scheme’
Loyalty must sit at the centre of a brand’s strategy and positioning – think Starbucks Rewards or Amazon Prime – believe Eagle Eye’s Sarah Jarvis and Tim Mason
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Opinion‘High streets need grassroots solutions – not a Royal Commission to tell us what we already know’
John Lewis Partnership chair Dame Sharon White has called for a Royal Commission on high streets, but town centre solutions must be locally inspired and driven – and there is plenty of good practice to share, argues expert Graham Soult
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Opinion‘Tech modernisation should not be about complex integration’
Retailers no longer have to choose between a rock and a hard place when it comes to modernising technology, says AlixPartners’ Brian Kalms
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Opinion‘Time to address crime or face a US-style retail flight from troubled towns’
Right across the retail spectrum, from value shops to department stores, indies to chains, the blight of crime is increasingly being felt.
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Opinion‘Wilko’s rescue deal fiasco is a distraction from the real problem’
A new week brings fresh headlines about Wilko’s struggle to find a rescue deal that would save most of its 400 stores and keep its 12,500 staff employed but, as of the time of writing, the hunt for a buyer rumbles on.
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Opinion‘Successful digital transformation should also mean return on investment’
The current climate presents an opportunity for retailers to leverage the full spectrum of technological advancement, believes Alvarez & Marsal’s Erin Brookes
