Opinion: Customer-centricity is only way for retail to thrive

Toys R Us closing down sale, Old Kent Road, London, March 2018

The recent spate of high profile retail failures has highlighted the challenges facing legacy store-based organisations trying to survive and thrive in a digital world.

 

Already have an account?

Want to read more?

Register for LIMITED guest access

Register now

Get premium access

£5 A MONTH for 3 months

Subscribe now