All People articles – Page 112
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News
Retail staff receive financial support from industry’s CaRe20 appeal
Ted Baker senior sales assistant Lavinia Cretul and TJX Europe worker Paige Norris are among the first beneficiaries of the CaRe20 fund established by the retailTRUST, the BRC and RWRC – home of Retail Week and the World Retail Congress
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Video
Face time: Tony Hoggett – Tesco is ‘hellbent’ on helping vulnerable customers
Tesco chief operating officer Tony Hoggett discusses how the grocer has ramped up its online capacity, the overhaul it has made to store operations and the importance of its company culture during the coronavirus pandemic.
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News
Amazon executive quits over coronavirus protest sackings
A senior Amazon executive has quit over the etail titan’s treatment of staff who protested against a lack of coronavirus safety measures in its warehouses.
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News
Customer limits and no-contact returns policies on agenda for store reopenings
A limit on the number of customers allowed in a store at any one time and no-contact returns are just some of the measures being considered by the government ahead of any non-essential store reopenings.
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Analysis
Warehouses at war: Has Covid-19 transported industrial relations to the 1970s?
When Britain went into lockdown at the end of March and the shutters were drawn down on almost all shops, many retailers were left reliant on a single trading lifeline – their online operations.
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News
Intu drafts in restructuring expert in battle for survival
Intu has drafted in a chief restructuring officer in a bid to beef up its turnaround efforts.
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News
Iceland boss Walker slams ‘ludicrous’ HMRC probe into Christmas Club scheme
Iceland boss Sir Malcolm Walker has slammed HM Revenue & Customs for pursuing a “ludicrous” investigation into its Christmas Club employee savings scheme during the coronavirus crisis.
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Opinion
Move of the Week: Waitrose's Bailey is the kind of leader you want in a crisis
When James Bailey left Sainsbury’s in October it’s unlikely he would have imagined his next role to be leading a rival grocer’s response to the biggest public health crisis in a century.
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News
John Lewis considers permanently closing some stores after lockdown
The chair of John Lewis has admitted the retailer may permanently close some of its department stores, even after the coronavirus lockdown ends.
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News
M&S bolsters non-exec team with two new appointments
Marks & Spencer has added former Saatchi and Saatch chief executive Tamara Ingram and Compass executive director Sapna Sood to its non-executive board.
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Video
Face time: Dreams boss Mike Logue on Covid-19 triggering digital investment
Dreams chief executive Mike Logue talks about moving from two-man to two-van delivery, repurposing its factory to produce PPE and other operational changes brought on by coronavirus in recent weeks.
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News
Waitrose appoints former Sainsbury’s executive as new food boss
Waitrose has appointed a former Sainsbury’s executive to head up its food operation and steer it through the ongoing coronavirus crisis.
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News
BRC names Tony DeNunzio as chair to succeed Richard Pennycook
The British Retail Consortium has appointed former Asda boss Tony DeNunzio as its new chair to succeed Richard Pennycook.
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News
Coronavirus: Online grocery shopping to receive huge boost this year due to lockdown
As a result of the ongoing coronavirus pandemic online grocery shopping is expected to grow by more than 30%, according to new research.
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Opinion
Helen Dickinson: Retail is stronger together in war on coronavirus
Coronavirus has triggered the biggest retail crisis of our lifetime and the impact of this pandemic on businesses continues to be enormous.
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Video
Has retail changed forever? Inside the mind of the post-coronavirus consumer
The coronavirus pandemic has already sparked a seismic shift in the way people behave and shop, but what longer-lasting effects will it have on the retail industry and its customers?
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News
Coronavirus: JD Sports boss Cowgill takes 75% pay cut
JD Sports has launched a range of cost-cutting measures and delayed the publication of its preliminary results amid the coronavirus pandemic.
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Analysis
Analysis: How coronavirus forced the Co-op to fix what wasn’t broken
Buoyed by six consecutive years of like-for-like growth, the Co-op could have justly looked forward to another bumper year in 2020. But the coronavirus has forced it to fundamentally rethink a strategy that was reaping rewards.
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News
Sainsbury’s to extend trading hours at supermarkets and convenience stores
Sainsbury’s chief executive has written to customers saying the grocer will be extending trading hours at supermarkets and convenience stores to reduce queuing inside and outside stores.
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Opinion
Opinion: The other frontline workers need emotional support too
Last week I wrote about the importance of furloughed employees looking after their own health and wellbeing during these turbulent times.