All People articles – Page 232
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AnalysisAnalysis: The role of store associates in the digital age
Retail Week and Manhattan Associates investigate the role of technology in the evolving retailer-customer relationship in a new report.
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NewsRetail jobs disappear as store numbers continue to fall
The number of full-time jobs in the retail industry has fallen almost 1%, the biggest drop since the third quarter of 2014.
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VideoWatch: Theo Paphitis on Boux Avenue, BHS and international expansion
On the fifth anniversary of Boux Avenue, Theo Paphitis shares his highlights as well as his thoughts on BHS’s administration going forward.
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AnalysisProfile: Amazon's new UK boss and former Asda exec Doug Gurr
Amazon’s new UK boss Doug Gurr is a triathlete and intrepid adventurer. He will need to combine agility and endurance to tackle the role.
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NewsAmazon appoints Doug Gurr to replace Chris North as new UK boss
Amazon has appointed its current China boss Doug Gurr to replace Chris North as head of its UK operations, Retail Week can reveal.
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VideoVirgin Atlantic’s CEO on delivering profits without losing customer focus
Virgin Atlantic’s brand has always been about its people, its customer experience and its sense of fun, explains its chief exec.
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VideoTesco's Matt Davies believes it is 'on the cusp of something special'
Tesco is facing the fight of its life to claw back shoppers after what has been a torrid couple of years for the Big Four retailer.
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NewsBHS pension scheme facing investigation from regulator
The Pensions Regulator has opened a probe into beleaguered department store chain BHS’s pension scheme, which is facing a deficit of £571m.
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VideoWatch: BHS chief exec on the struggle with rents and the pension deficit
BHS chief exec Darren Topp spoke at Retail Week Live in March 2016 on his vision for how he could turn around the fortunes of the retailer.
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NewsWalmart to streamline board in drive to 'maximise its effectiveness'
Walmart has unveiled plans to streamline is executive board in an effort to “maximise effectiveness” of its senior leadership team.
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NewsB&Q campaigner vows to continue to fight on living wage terms
The man behind the B&Q living wage petition has hit out against the retailer’s improved compensation terms for those facing pay cuts.
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AnalysisAnalysis: Will chief customer officer role prove to be a flash in the pan?
House of Fraser’s Andy Harding is leaving after just a year as CCO – prompting discussion about the future of this increasingly prominent role.
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NewsExecutive pay is damaging public confidence, UK bosses warn
A group of high-profile bosses that includes Sainsbury’s chairman David Tyler has claimed executive pay in the UK is “not fit for purpose”.
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VideoThe Retail Week: Changing the CCO role, Boohoo results and the living wage
This week we discuss the evolution of the chief customer officer, expectations for Boohoo and the ongoing arguments on the living wage.
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NewsGap’s franchising boss exits as retailer shifts power to US
Gap’s franchising boss is leaving the retailer amid a restructure of its business that will see franchising operations moved to the US.
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AnalysisAnalysis: Why is Schuh looking to Israel's tech experts for inspiration?
Schuh was once sceptical about the power of online, but now it is leading the innovation charge by teaming up with tech experts in Tel Aviv.
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NewsM&S overhauls womenswear teams to improve fashion performance
Marks & Spencer has restructured its womenswear teams as new chief executive Steve Rowe aims to revive the struggling clothing division, Retail Week can reveal.
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NewsMPs slam retailers on national living wage
MPs have attacked retailers during a parliamentary debate on the living wage, with the Chancellor saying they were being “shamed into doing the right thing”.
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NewsBHS finance consultant to exit business after CVA deadline
BHS’s finance consultant and former Beales boss is to leave the business, one month after he helped the retailer navigate its CVA.
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NewsHouse of Fraser chief customer officer Harding quits as shake-up continues
House of Fraser chief customer officer Andy Harding has quit the business after five years, with Alison Lancaster replacing him in the interim.