All People articles – Page 84
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Interview
Interview: Made.com boss on why the etailer is sitting comfortably for homewares boom
From one of its London showrooms, Made.com’s Philippe Chainieux talks expansion, sustainability and reaping the benefits of 2020’s shift to online.
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Opinion
Move of the Week: Marks & Spencer takes big leap forward in its leadership team
The promotions of Stuart Machin and Katie Bickerstaffe announced this week mark a significant step in the evolution of the M&S leadership team.
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Retail Voice
Six ways to make people your retail superpower
It’s time for retailers to celebrate their store teams and champion the great CX they offer, says Critizr head of UK marketing Hazel Morton.
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Opinion
‘Maybe, just maybe, Marks & Spencer has turned a corner’
As Marks & Spencer prepares to issue full-year results next week maybe, just maybe, the worst is behind it as it promotes the people who delivered change.
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News
M&S promotes Bickerstaffe and Machin to become chief operating officers
Marks & Spencer has unveiled a management restructure, including promotions for Katie Bickerstaffe and Stuart Machin.
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Analysis
How John Lewis, Waterstones and Lush are making store staff their greatest assets
A new report by Retail Week showcases the businesses empowering their store staff to deliver best-in-class customer service and an experience that can’t be beaten online. Find out how you can do the same
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News
UK consumers to spend £2.5bn as indoor hospitality reopens
UK consumers are predicted to bring a much needed boost to the high street by spending billions of pounds in the first week of indoor hospitality.
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Future Leaders
Allyship: Can white men progress diversity and inclusion?
Most top retail positions are still held by white men. Retail Week Be Inspired explores how retail leaders can champion D&I by using their position of privilege to move the dial
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Opinion
Jo Whitfield: ‘Time to give retail workers the protection they deserve’
Without doubt, there is a period of opportunity to act and address the challenges that we face from the devastating economic and social impacts of the coronavirus pandemic.
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Opinion
‘As the jobs market reopens, be ready to seize opportunities’
For the 3 million people who work in British retail, the past 12 months have, almost without exception, been extremely challenging. Whether you’ve been stretched to your limit working for an ‘essential’ retailer or faced with the uncertainty of being furloughed, I wager it’s not an experience many would wish to repeat.
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News
Dixons Carphone to invest £25m in rewarding and upskilling colleagues
Dixons Carphone is set to invest £25m over two years to boost its colleagues’ training and wellbeing.
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News
Sainsbury’s hires ex-John Lewis boss Paula Nickolds to run GM and clothing
Sainsbury’s has appointed former John Lewis managing director Paula Nickolds to head up its clothing and general merchandise business.
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Future Leaders
‘We must prioritise the mental health needs of everyone who works in retail’
To mark Mental Health Awareness Week, retailTRUST CEO Chris Brook-Carter says ensuring good mental health for everyone who works in retail has never been more important
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Video
Retail Question Time with Anna Blackburn and Mike Logue
Following last month’s much-anticipated retail reopening, Beaverbrooks managing director Anna Blackburn and Dreams chief executive Mike Logue discuss trading patterns, how they are preparing their companies for future success and their priorities in the aftermath of the pandemic.
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Retail Voice
Three things the pandemic has taught us about the future retail workforce
The pandemic has changed the course of retail forever. Here are the three key learnings retailers can take from it, says Belinda Deery, chief engagement officer at Kultralab.
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News
Marks & Spencer launches tech recruitment drive to turbocharge online growth
Marks & Spencer has begun a recruitment push to find 85 tech specialists following a consumer shift online during the Covid pandemic.
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News
Theo Paphitis and Damian McGloughlin join Stores Week line-up
Theo Paphitis and Homebase boss Damian McGloughlin have joined the growing list of speakers for Retail Week’s Stores Week.
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News
Marks & Spencer reshapes its food division’s top team
Marks & Spencer has made changes to its food leadership team through a raft of promotions and moves.
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Analysis
C-suite shake-up: Retail’s new executive roles, from diversity to subscriptions
The retail industry is changing, and so too should the retail boardroom – Retail Week explores the new roles seated around the table
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News
Ex-Post Office boss quits Dunelm and Morrisons boards
Former Post Office chief executive Paula Vennells has stepped down from a number of non-executive director positions folllowing the IT scandal that rocked the British institution.