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By 
Martin Newman3 August 2018
In this exclusive extract from his new book, 100 Practical Ways to Improve Customer Experience, Martin Newman highlights how businesses can stay relevant in the new environment.
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In this exclusive extract from his new book, 100 Practical Ways to Improve Customer Experience, Martin Newman highlights how businesses can stay relevant in the new environment.
https://www.retail-week.com/people/analysis-how-retailers-can-create-a-digital-culture/7029641.article