The Retail Week Awards, sponsored by Salesforce, are always a fantastic occasion but, given everything that the past 18 months have thrown the industry’s way, this year’s went beyond a single night of celebration – they mark a moment in time.
First and foremost, the awards are of course a chance to celebrate the successes of retail’s brilliantly dedicated and diverse workforce during the most challenging of circumstances.
The coronavirus crisis shook retail to its foundations, but the response of everyone in the industry to collaborate and adapt at break-neck speed to overcome trading hurdles was inspirational.
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