Q&A: Pets at Home CEO Lyssa McGowan on staff restructuring, new stores and digital upgrades

Lyssa McGowan 1

Pets at Home chief executive Lyssa McGowan sits down with Retail Week to discuss what to expect from the retailer’s digital transformation, its 2,500 staff-member consultation, and where it’s at with new stores and personalisation

As Pets at Home announces its latest financial results, chief executive Lyssa McGowan sits down with Retail Week to discuss what to expect from the petcare retailer’s digital transformation, how its 2,500 staff-member consultation is going and where it’s at with new stores and personalisation. 

 

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