Three-quarters of retail staff ‘unable to perform at their best’ due to anxiety

Callcentre worker

Three-quarters of retail staff feel they are unable to perform at their best due to surging levels of anxiety, according to a new study from the Retail Trust.

Retailers are being urged to improve workplace wellbeing as instances of poor mental health are causing a third of retail call centre staff and 29% of Gen Z workers to take time off work, according to a new study by the Retail Trust.

 

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