All Personalisation & analytics articles – Page 9
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Analysis
Corporate scandals hit consumer trust in all businesses
The reverberations of the emissions scandal rocking Volkswagen will be felt far beyond the engines that power the global automotive industry.
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Analysis
Personalisation: A selection of the best-in-class bespoke products
From Burberry monogrammed capes to Coke bottles emblazoned with names, the must-have items of the past year have been personalised.
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Analysis
Personalisation: Why retailers should invest and how to measure success
Personalisation is the watchword for retailers wanting a closer customer relationship. But what are the benefits and how do you measure ROI?
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Video
Shortcuts: Why retailers are personalising customer loyalty schemes
Boots and Waitrose are exploring personalised loyalty schemes. In 60 seconds James Wilmore explains the reasons behind the initiatives.
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Video
The Retail Week: Grand Central, Tesco 24-hour move and Boots personalisation
Catch up on this week’s big retail stories with analysis from news editor James Wilmore and grocery and property reporter Luke Tugby.
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Analysis
Tech & Ecomm: Watch – Anthony Roberts on tech strategy and personalisation
The Walgreens Boots Alliance CIO on the importance of using personal data correctly and the impact technology has on the retailer’s strategy.
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Analysis
Start-up of the week: Mobile commerce and analytics platform Grability
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Grability is in the spotlight.
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Analysis
Start-up of the week: In-store image recognition and analysis platform Trax
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Trax is in the spotlight.
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Analysis
EBay pushes for personalisation on its 20th anniversary
As eBay celebrates its 20th anniversary, UK chief operating officer Sarah Calcott discusses the marketplace’s plans for the future.
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News
Start-up of the week: Personalised receipt platform Receiptful
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Receiptful is in the spotlight.
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Opinion
Comment: How social media influence will increasingly affect retail success
Retail is a social activity so it is no surprise that the industry and consumers alike have embraced social media as part of the experience.
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Opinion
Retail surgery: How can I make online ads relevant for my customers?
How can I make online ads relevant for my customers?
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Analysis
Start-up of the week: Cashback rewards and analytics app Shopitize
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Shopitize is in the spotlight.
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Analysis
Start-up of the week: Proximity marketing solutions provider Viadex Discover
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Viadex Discover is in the spotlight.
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News
Argos launches targeted birthday planning service for parents
Argos has launched a personalised service to help parents choose birthday presents for their children.
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Opinion
Comment: Start-ups continue to innovate delivery options for retailers
Two days, over 100 speakers, more than a 1,000 delegates – Retail Week Live was again the highlight in the retail calendar this year.
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Opinion
Retail surgery: Should your website offer personalisation?
Retailers are becoming proficient at targeting and optimising the customer experience on their websites.
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Analysis
International news analysis: Target’s plans will make it more competitive
Target is investing $1bn (£660m) in technology and supply chain in order to ensure the retailer remains competitive in the omnichannel sector.
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Opinion
Comment: Consumer expectations of retailers are rising, but will they pay?
Andrew Busby asks whether the current retail offer of convenience and service is sustainable or are consumers asking for too much?
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Analysis
Analysis: Cautious optimism in uncertain times for the retail sector
Retail 2015, produced by Retail Week in association with Kurt Salmon, reveals what industry chiefs really think about prospects for 2015.