All Pets at Home articles – Page 13
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AnalysisAnalysis: Shop Direct and M&S on the changing face of customer experience
Retail Week’s inaugural Customer Experience Summit highlighted how businesses are transforming in response to shopper expectations.
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NewsGovernment confirms business rates revaluation date
The Government has said that business rates assessments from 2017 onwards will be based on a property’s rental value on April 1, 2015.
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NewsPets at Home posts sales rise as loyalty scheme draws customers
Pets at Home has posted first-half like-for-like sales growth of 4.2% as its loyalty scheme and vets’ practices performed well.
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NewsLoyalty schemes need an emotional connection, says Pets at Home director
Loyalty schemes don’t have to give anything away in order to be successful, according to Pets at Home commercial director Peter Pritchard.
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AnalysisAnalysis: Connect with your customers at the Customer Experience conference
The Retail Week Customer Experience conference will explore how retailers can connect with their digitally savvy customers.
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NewsPets at Home chief executive enters the tiger's den
Pets at Home chief executive Nick Wood recently unveiled the retailer’s Pet Report at London Zoo, billed as “the definitive guide to pets”.
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NewsIndustry joins forces to launch Retail Matters careers campaign
The retail industry has come together to launch a campaign to boost careers in the sector and transform its image as an employer.
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AnalysisAnalysis: Is it time for retail parks to be reinvented?
Game-changing innovations in the mall market have masked a lack of innovation in retail parks. Is the sector ripe for a leap forward?
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AnalysisAnalysis: Customer experience innovations from Dixons Carphone and Pets at Home
Customer experience has become retail’s biggest buzzword, and Retail Week’s new event aims to get under the skin of exactly what it means.
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InterviewQ&A: Pets at Home chief executive Nick Wood on its sales growth
Pets at Home reported a like-for-likes increase after strong performance from its loyalty programme. We speak to chief executive Nick Wood.
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NewsInfographic: Pets at Home expansion plans for 2015
Pets at Home has unveiled its expansion plans for next year after posting a like-for-like sales increase of 4.1% for its first quarter.
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NewsPets at Home like-for-likes jump 4.1% on back of growing loyalty scheme
Pets at Home like-for-likes have grown by 4.1% in its first quarter after building on momentum created by its VIP Club loyalty programme.
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OpinionComment: The retail IPO isn't dead - investors are just more discerning
As Blue Inc opts for a private share sale over a float and Bestseller buys MandM Direct, Peel Hunt analyst John Stevenson takes a look at the retail IPO market.
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AnalysisPets market: What do retailers need to know?
Newly floated Pets at Home unveiled its results yesterday. Retail Week looks at growth prospects for this fragmented sector.
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NewsB&M Bargains propelled into the retail big league with £2.7bn valuation
B&M Bargains has set its offer price at 270p, valuing the discount retailer at £2.7bn and catapulting it into 10th place by market capitalisation.
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NewsPets at Home EBITDA rises as it becomes UK’s largest vet
Newly floated Pets At Home’s underlying EBITDA jumped 12.4% to £110.7m over the year as it became the UK’s largest vet.
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InterviewQ&A: Pets at Home people director, Ryan Cheyne
Ryan Cheyne is people director for Pets at Home and Retail Week Rising Stars 2014 Awards judge. He speaks to Retail Week about his life in retail.
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InterviewInterview: Paperchase boss Timothy Melgund writes the retailer's future
Paperchase’s chief executive Timothy Melgund speaks exclusively to Retail Week about paper versus digital and his global ambitions for the premium stationery retailer.
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NewsAnalysis: Who could succeed Sir Ian Gibson as Morrisons chairman?
Morrisons chairman Sir Ian Gibson is stepping down next year. Who might have the right credentials to succeed him at a tough time for the grocer?
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NewsHobbycraft plans personalised marketing drive
Hobbycraft is building its customer database as it prepares for a big personalised marketing push next year.
