All Pets at Home articles – Page 3
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AnalysisPets at Home: What will its world-beating pet care platform look like?
Pets at Home this morning unveiled a set of record results, boasting a 6.6% jump in sales to £1.4bn and delivering an underlying profit before tax ahead of guidance
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NewsExclusive: Pets at Home boss ‘wouldn’t rule out’ international expansion
Pets Away? Once “the world’s best pet care platform” is operational, the boss of Pets at Home says she wouldn’t rule out taking things international.
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NewsPets at Home unveils ‘world’s best pet care platform’ strategy after strong results
Following a strong set of full-year results, Pets at Home has unveiled its medium-term vision to become a “unified pet care platform”.
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NewsWatch: Pets at Home unveils rebrand and ad campaign
Pets at Home has debuted a new look and fresh advertising campaign that “brings together all elements of its business”.
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NewsPets at Home ups profit outlook as Christmas sales rise
Pets at Home has increased FY2023 profit guidance by £5m following strong Christmas trading and has appointed a new chief consumer officer.
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InterviewInterview: Jollyes CEO Joe Wykes on expansion, competition and staff happiness
From new store openings to Christmas trading results, petcare retailer Jollyes is celebrating a year of record-breaking and chief executive Joe Wykes has no intention of taking his foot off the accelerator
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NewsRoger Burnley joins board of Pets at Home
Former Asda boss Roger Burnley is to join the board of Pets at Home.
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NewsPets at Home profits fall due to increased costs of energy and freight
Pets at Home has blamed rising energy and freight costs for a slump in profit before tax, but has not changed its full-year guidance as customer levels remain strong.
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NewsPets at Home reshapes exec team as chief operating officer Robinson exits
Pets at Home’s chief operating officer David Robinson is set to exit the business.
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AnalysisPM for a day: What M&S, Co-op and AO’s leaders would do in the top job
As Rishi Sunak and Liz Truss challenge each other for leadership of the Conservative Party and the country, all eyes are on them for solutions to pressing problems such as the cost-of-living crisis.
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NewsPets at Home sales rise driven by loyalty scheme and subscriptions
Pets at Home has posted an uplift in sales as it continues to attract new customers to its loyalty and subscription propositions.
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AnalysisWinning the war for talent: How to attract and retain the workforce of the future
With staff shortages widespread across the sector, the Great Resignation far from over and the cost-of-living crisis only just beginning to play out, retail has reached an inflection point when it comes to its workforce.
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InterviewTop dog bows out: Pets at Home’s Peter Pritchard on resilience, inspiration and agility
Before stepping down as chief executive of Pets at Home, Peter Pritchard chats to Retail Week about the highs and lows of running a specialist business, and how inspiration can come from anywhere
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NewsPets at Home profits surge as sales climb bolstered by record new customer numbers
Pets at Home reported a jump in full-year profits and sales as outgoing boss Peter Pritchard as the retailer is ’well placed to accelerate our growth in market share’.
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AnalysisTracker: Retail reacts to Russia’s invasion of Ukraine
Retail Week rounds up the actions being taken by retailers in response to Russia’s invasion of Ukraine. Last updated March 29, 2022.
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AnalysisHow 10 leading retailers and brands are breaking biases this IWD
This International Women’s Day (IWD) is a celebration of how to collectively #BreakTheBias. Retail and industry executives including Tesco, New Look, Sainsbury’s, The Body Shop, Fujitsu and Retail Trust reflect on the steps they are taking to challenge stereotypes and stamp out inequality.
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AnalysisProfile: Pets at Home’s new top dog Lyssa McGowan
Pets at Home’s new chief executive appointment came as a shock as she was a name few in the sector were familiar with. What could Lyssa McGowan bring to the role to drive the business to the next level?
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NewsPets at Home appoints Sky UK exec as new CEO
Pets at Home has appointed Sky UK chief consumer officer Lyssa McGowan as its new chief executive.
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Opinion‘The era of Covid-forgiveness is over – retail must put service at the top of the agenda’
Shoppers were willing to put up with lower standards of service while they and the retailers they relied on navigated the health emergency. But now, as conditions normalise, they expect better. Good service will increasingly characterise retail success but a poor experience will be punished, argues Luke Tugby.
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DataRanking: The top 20 companies bossing customer service
The Institute of Customer Service has released data ranking the top companies in the UK for customer service. Retail Week explores what the sector could learn from these businesses.
