All Pets at Home articles – Page 5
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AnalysisFive ways to turn your staff into customer champions
Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.
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OpinionFran Minogue: ‘2020 could be seen as the lost year – but look what we found’
A year ago almost to the day, I wrote an article exploring how retail chief executives were grappling with the challenges of Covid-19 and starting to plan for a post-pandemic world.
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NewsPets at Home ups profit guidance again after strong fourth quarter
Pets at Home has upped its profit guidance for the second time in under two months, hailing continued strong trading in the fourth quarter of its current financial year.
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AnalysisGoing local: the retailers opening neighbourhood stores
With less commuting and more time spent exploring the shops and cafes on our doorstep, it comes as little surprise that localism is seeing a resurgence in 2021. Retail Week explores the small store formats popping up on the high street.
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GalleryIn pictures: Pets at Home’s London concept stores
Pets at Home has opened two new smaller concept stores in London, in the hopes of a further rollout within the M25 in the near future.
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NewsPets at Home sales climb as customer numbers soar
Pets at Home has recorded an uptick in sales over the golden quarter, as the retailer “adapted to the changing environment” amid the pandemic.
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NewsPets at Home ups profit guidance as Christmas sales soar
Pets at Home has raised its full-year profit guidance after hailing further “momentum” during the golden quarter.
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AnalysisWhat next? Tesco, John Lewis and Dixons Carphone CEOs predict trends for 2021
After the most unpredictable year in history, which trends do retail’s biggest bosses think will be prevalent in 2021? Retail Week finds out.
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NewsLeading retailers pledge to take action on diversity and inclusion in 2021
Following a year where business’ D&I agendas have come under scrutiny, 16 brands including M&S, New Look and Sainsbury’s Argos have partnered with Retail Week’s Be Inspired programme to promote diversity and empower their teams.
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NewsB&M and Pets at Home follow grocers and forego rates relief
Value giant B&M and specialist retailer Pets at Home have become the latest retailers to waive business rates relief after Tesco sparked a spate of such initiatives earlier this week.
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NewsPets at Home acquires telehealth service to boost digital capabilities
Pets at Home has purchased veterinary telehealth provider The Vet Connection in a bid to broaden its online services.
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NewsM&S, Pets at Home and Wickes to close on Boxing Day
Marks & Spencer, Pets at Home and Wickes have decided to close their doors on Boxing Day as a thank you to their colleagues after a tough year.
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NewsPets at Home boss eyes future growth from ‘boom’ in pet ownership
Pets at Home boss Peter Pritchard insists the business can capitalise on a “baby boom” of pet owners amid the coronavirus pandemic.
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NewsPets at Home sales grow as Covid costs drag down profits
Pets at Home reported growth in like-for-like sales in the first half of the financial year, although underlying profits were hit by costs associated with the ongoing coronavirus pandemic.
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AnalysisMy lockdown lessons: Learnings from Crosstown Doughnuts, Pets at Home, Tails.com and Karma
From ways of working to new partnerships and changes of direction, the pandemic has brought out the best in retail as well as posing challenges. Directors of start-up businesses and big retail names share their takeaways.
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NewsPets at Home raises full-year expectations as sales climb
Pets at Home has said that sustained strong sales growth in its current financial year mean that it now expects profits to exceed market expectations despite wider economic uncertainty.
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AnalysisBig Question: Has Covid-19 dealt a hammer blow to workplace diversity?
Covid-19 has impacted all in society but, from a work perspective, are some groups harder hit than others? What can retailers do to support those struggling the most?
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Future LeadersBe Inspired: Retailers raising the bar in mental health support
The UK is facing a mental health crisis. From Superdrug to Pets at Home, meet the retailers making it their responsibility to support and protect their employees’ mental health.
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VideoWatch: Pets at Home, SilkFred and BrandAlley CEOs on the new drivers of loyalty
Some of the sector’s leading chief executives have come together to debate the future of loyalty in the new world of retail.
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NewsPets at Home boss Pritchard: Pets ‘playing bigger part’ in life after lockdown
The lockdown lifestyle of working from home has seen the UK demand for pet ownership jump – a trend that Pets at Home chief executive Peter Pritchard plans to capitalise on.
