All Phones 4u articles – Page 6
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AnalysisIn-store branded areas: In the zone
Branded areas have many benefits, introducing real theatre and increasing sales, but how can retailers make the most of them, asks Joanne Ellul
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OpinionNo room for smug consensus
Ocado chief executive Tim Steiner rather gracelessly laid into independent City analysts after last week’s lacklustre IPO, following which the online grocer’s shares immediately fell below the opening price.
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NewsPhones 4U to open shop-in-shops in Currys and PC World
Electricals retailer Dixons has forged a partnership with Phones 4U to open mobile phone areas in at least 50 stores this year following the success of a pilot venture in Currys shops.
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NewsPhones 4u opens ‘Blackberry Zone’
Phones 4U has opened a Blackberry Zone at its flagship Tottenham Court Road store.
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News
Phones 4U rewards customer service
Phones 4U has changed its bonus scheme for store managers in a bid to shift focus onto customer service.
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NewsPhones 4U accelerates store refit programme
Mobile phone retailer Phones 4U plans to ramp up its store refits in the new year with the aim of completing the whole chain by the middle of 2010.
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AnalysisWhat it’s like to work at Phones 4U
The inside view from human resources and operations director Tom Shorten.
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AnalysisThe lessons to be learnt from online
Properly used, customer data gleaned online can help not only web sales but the top line across all channels, says Joanna Perry
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NewsCarphone Warehouse and Phones 4U battle to sell iPhone
Carphone Warehouse and Phones 4U are battling to sell Apple’s iPhone on the Vodafone and Orange networks after O2’s exclusive rights to the popular handset ended this week.
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NewsPhones 4U to replace legacy store systems
Phones 4U has embarked on a major store systems project that will see it replace virtually all its legacy store applications by the middle of 2010.
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NewsPhones 4U's Theubar.co.uk is a virtual customer panel
Phones 4U last week revealed the uBar, a virtual customer panel that will target its core 16- to 24-year-old market. Similar to the MindBubble and New Look online research communities, the idea is that the site will be used to ask questions of the customers that get involved, but also ...
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AnalysisTop 50 retailers: Retail’s premier league
It’s 18 months since Retail Week’s last look at the UK’s top retailers by sales and margins and much has changed in that time. Retail Knowledge Bank senior partner Robert Clark reports
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Analysis
Keep the training on track
Recession-hit retailers still need to invest in staff to drive their businesses, argues Liz Morrell
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NewsVodafone wants to return to Carphone Warehouse
Mobile phone operator Vodafone wants to end a three-year exclusive deal with Phones 4U and return to Carphone Warehouse.
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News
Phones 4U reviews roles in service push
Mobile phones retailer Phones 4U has begun a consultation period with 290 in-store administration staff.The third-party mobile phone retailer, which has more than 450 stores in the UK, has proposed a restructure as it overhauls the way it operates its stores.Phones 4U said that it will relocate most of the ...
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NewsThe Hut sticks with bespoke software in expansion drive
Entertainment e-tailer and white label e-commerce provider The Hut Group will stick with its strategy of developing bespoke software as it continues to increase the list of retailers it works with.
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AnalysisCustomer data: Track and treat
Slipping sales and quickly changing shopper behaviour has made consumer information priceless. Joanna Perry finds out how retailers can gather this data and use it to improve trade.
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News
Phones 4U to outsource IT and streamline back office
Phones 4U has confirmed that it will transfer 90 per cent of its IT department to an outsourcing firm.
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News
Phones 4U to face Ofcom inquiry
Phones 4U faces investigation by telecoms regulator Ofcom for alleged phone mis-selling.