All Q&A articles
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Interview
Q&A: Pinterest UK managing director on changing the conversation around social ecommerce in the UK
Retail Week spoke to Pinterest UK’s managing director, Beth Horn on the future of social ecommerce, building a Gen Z user base, and challenging the duopoly of Google and Meta.
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Interview
Q&A: Boots exec explains why the retailer is betting big on beauty this Christmas
Boots head of gift transformation and strategic brand partnerships, Jenna Whittingham-Ward explains how the UK’s largest health and beauty retailer is going big on beauty this Christmas.
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Interview
Q&A: Chelsea Peers founder on continuing to capitalise on the loungewear boom
Retail Week sat down with premium pyjama and loungewear brand Chelsea Peers founder Tom Pyne, to discuss the ongoing boom of loungewear, the importance of a broad customer base, and how third-party partners have been the key to success.
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Interview
Q&A: Avon global chief executive discusses his bid to modernise the historic brand
Retail Week speaks to Avon’s global chief executive, Kristof Neirynck, on physical retail partnership with Superdrug, modernisation and what made the cosmetics company the original influencer-led brand.
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Interview
Q&A: Google’s retail MD explains why retailers should take advantage of ‘fake Friday’
Retail Week spoke to Google’s managing director of retail, Sophie Neary, to delve into why customer search and AI is so important for retailers to utilise heading into golden quarter
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Interview
Q&A: Astrid & Miyu founder Connie Nam on how experiential retail has fuelled the jewellery brand’s success
As Astrid & Miyu ramps up its expansion plans and the key gifting season looms, founder and chief executive Connie Nam sits down with Retail Week to discuss the jewellery retailer’s journey and why the in-store experience has been vital to its success
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Interview
Q&A: How M&S director's back-to-the-floor experience is now changing the business
Marks & Spencer people director Sarah Findlater has just finished a three-month stint working in store again.
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Interview
Q&A: H&M global kidswear MD on new premium Adorables brand and its partnership with Selfridges
As H&M unveils its new premium childrenswear label, which is launching in partnership with luxury department store Selfridges, global managing director of kidswear Ida Lindahl speaks to Retail Week about the inspiration behind the brand and how it fits into the group’s broader strategy.
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Interview
Q&A: Ingka Centres head of global development explains why all eyes are on India
We spoke to Ingka Centres head of global development Sebastian Hylving to hear what’s planned for the Lykli Noida centre and why India is such an attractive market for businesses right now.
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Interview
Q&A: Peak Performance CEO on the UK sportswear market and being the coolest ski brand in the world
As Swedish outdoor brand Peak Performance opens its first store in the UK, Retail Week sits down with chief executive Sara Molnar to find out the next steps in the UK and what makes it the coolest ski brand in the world.
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Interview
Q&A: The Works’ Gavin Peck is positive about Christmas and profitability
Following The Works posting flat sales in what it described as a “challenging year”, Retail Week speaks to chief executive Gavin Peck on his optimism for the year ahead, including how the group will boost sales for Christmas and improve its ranges
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Interview
Q&A: Skin+Me CEO on partnering with John Lewis and Boots and cracking the skincare market
Retail Week catches up with Skin+Me’s co-founder and chief executive Horatio Cary on the brand’s first retail partnership with John Lewis and Boots, its interesting business model and the journey so far
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Interview
Q&A: WHSmith’s managing director of UK travel is dialling up its offer to reach new heights
Global travel and high street retailer WHSmith has just come out of a peak summer season that saw total travel revenue grow 10%. Retail Week speaks to WHSmith managing director of UK travel Andrew Harrison about a successful summer, expanding categories and the all-important Christmas season.
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Interview
Q&A: Molton Brown execs on creating an ecosystem of fragrance-first products
Molton Brown’s general manager for Europe, the Middle East and Asia, Simon James, and global vice president for brand and marketing, Beatrice Descorps, tell Retail Week why fragrances are the brand’s true identity
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Interview
Q&A: Glamify Fashion founder on creating a brand for customers living ‘a champagne lifestyle on a lemonade budget’
As Glamify Fashion plots further pop-ups across the UK, founder Ashley Ali speaks to Retail Week about the importance of physical retail, navigating return rates and overcoming the negative connotations of fast fashion
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Interview
Q&A: Amazon director of grocery partnerships is branching into new territory with Morrisons
Following news that Amazon and Morrisons have expanded their partnership to include the grocer’s loyalty scheme, Retail Week speaks to Amazon director of grocery partnerships worldwide Russell Jones about new features, customer demand for loyalty and changing shoppers’ perceptions of Amazon as a destination for groceries
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Interview
Q&A: JD Wiliams’ creative controller wants to challenge stereotypes in the ‘mid-life’ fashion market
N Brown group brand and creative controller Sam Walker speaks to Retail Week about JD Williams’ sharpened focus on mid-life customers.
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Interview
Q&A: John Lewis boss Peter Ruis on bringing back ‘Never Knowingly Undersold’
John Lewis executive director Peter Ruis today raised the curtain on the return of the retailer’s famous ‘Never Knowingly Undersold’ price promise and put it front and centre of his plans to get the retailer back to the top.
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Interview
Q&A: Wilko’s chief executive on bringing back the much-loved retailer to UK high streets
One year on from Wilko’s collapse and subsequent rescue by The Range, chief executive Alex Simpkin talks to Retail Week about the brand’s progress and future plans.
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Interview
Q&A: Sosandar co-founder on ‘bringing what makes us successful online into our stores’
Fresh from signing a third new store lease at the Metrocentre in Gateshead, Sosandar co-founder and joint-CEO Ali Hall and CFO Steve Dilks tell Retail Week more about their store expansion strategy