All Q&A articles – Page 2
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Interview
Q&A: John Lewis boss Peter Ruis on bringing back ‘Never Knowingly Undersold’
John Lewis executive director Peter Ruis today raised the curtain on the return of the retailer’s famous ‘Never Knowingly Undersold’ price promise and put it front and centre of his plans to get the retailer back to the top.
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Interview
Q&A: Wilko’s chief executive on bringing back the much-loved retailer to UK high streets
One year on from Wilko’s collapse and subsequent rescue by The Range, chief executive Alex Simpkin talks to Retail Week about the brand’s progress and future plans.
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Interview
Q&A: Sosandar co-founder on ‘bringing what makes us successful online into our stores’
Fresh from signing a third new store lease at the Metrocentre in Gateshead, Sosandar co-founder and joint-CEO Ali Hall and CFO Steve Dilks tell Retail Week more about their store expansion strategy
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Interview
Q&A: Former NOTHS exec Ella d’Amato on disrupting social commerce with her new platform
Retail Week sits down with former Not On The High Street (NOTHS) executive Ella d’Amato to talk about her new review-based shopping platform which aims to disrupt the social commerce space.
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Interview
Q&A: Deliveroo chief operating officer on his mission to ‘change the way customers shop and eat’
Deliveroo chief operating officer Eric French discusses the app’s latest non-food tie-ups with The Perfume Store and B&Q, it’s long-term goals for its ‘Shopping’ offering and the brand’s mission to “change the way our customers shop and eat”.
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Interview
Q&A: B&Q commercial director on the new government, good business and making DIY greener
”I could talk about the tree-hugging stuff but I don’t think that’s relevant, but there is a point around responsible business being good business.”
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Interview
Q&A: Alibaba.com president on its Olympics venture, the age of AI and supporting SMEs
On the day Alibaba.com announced the launch of a new AI tool and a venture with the International Olympic Committee in Paris, Retail Week caught up with president Kuo Zhang to discuss AI, helping athletes start businesses and other tech innovations in the works
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Interview
Q&A: Candy Kittens co-founder on retail tie-ups, its new head office and the secret to sweet success
As global sweet giant Candy Kittens marks a new chapter with the opening of its “forward-thinking” home-from-home London HQ, co-founder and chief executive Ed Williams sat down with Retail Week to discuss the brand’s growth, the importance of retail partners, why every business wants B Corp status and the secrets to its sweet success.
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Interview
Q&A: Greggs boss Roisin Currie on price rises, new stores and taking on McDonald’s
Greggs chief executive Roisin Currie talks inflation and prices rises, looking at former Carpetright and Ted Baker stores, winning share from the fast-food giants and whether the Euros and Olympics have prompted an uptick in spend
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Interview
Q&A: Luxe Collective co-founder targets £1m in a day on TikTok despite luxury struggles
As pre-loved luxury increases in popularity, among the influential Gen Z consumer in particular, Luxe Collective co-founder and chief executive Ben Gallagher talks to Retail Week about what makes the resale platform unique, the importance of social media to fuel growth and his aim for the business to make £1m revenue in a day on TikTok Shop
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Interview
Q&A: Elemis’ global president on becoming the number one British skincare brand
As Elemis opens its first standalone store in the UK, co-founder and global president Noella Gabriel talks to Retail Week about the new shop, appealing to all generations and what’s to come for the skincare brand in the future
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Interview
Q&A: Ocado boss Tim Steiner on M&S, Getir’s UK retreat and listing in New York
Ocado Group boss Tim Steiner was in high spirits this morning after the business he founded posted a strong set of results for the first half of the year.
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Interview
Q&A: Mercato Metropolitano MD on becoming a new high street anchor
On the day that Mercato Metropolitano opened its long-awaited fourth London store in Ilford, managing director Luke Jenkins sat down with Retail Week to discuss the long road to opening, the future of the market hall format and taking Mercato outside of London.
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Interview
Q&A: N Brown’s supply chain boss on why AI is the future of fulfilment
N Brown’s Clare Empson sat down with Retail Week to discuss the importance of data and transparency as well as how digital transformation and AI are likely to transform supply chains of the future
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Interview
Q&A: YesColours founders on building a modern paint brand
Co-founders John Stubbs and Emma Bestley were inspired to create a paint brand that celebrates how colours make us feel while tackling the issue of hard-to-recycle paint tins that clutter up our homes. Retail Week caught up with them to hear their ambitions for the future.
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Interview
Q&A: Gymshark’s chief brand officer on nailing the social media game
As Gymshark gears up to open its second bricks-and-mortar store in London at Westfield Stratford with a brand new campaign to cement its position as the go-to gym brand, Retail Week sits down with chief brand officer Noel Mack to find out how the sportwear success story is playing the social media game just right.
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Interview
Q&A: AO’s director of brand on how it gained 600,000 customers in a year
As AO continues to make waves in the electronics sector, Retail Week speaks to director of brand Arafa Heneghan on the importance of consistency across the brand to grow and maintain customers.
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Interview
Q&A: Amazon VP on bringing Just Walk Out tech to stores and arenas worldwide
As Amazon’s Just Walk Out technology is implemented in London’s O2 Arena, Retail Week speaks to vice president Jon Jenkins about leveraging the revolutionary tech across more third-party locations.
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Interview
Q&A: Never Fully Dressed founder Lucy Aylen on standing out from the crowd
As Never Fully Dressed opens its newest store in LA celebrating female empowerment through bold patterns, prints and styles, founder Lucy Aylen talks to Retail Week about the brand’s growth journey and plans for the future.
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Interview
Q&A: Superdrug’s trading director on its ‘secret weapons’ in the race for growth in beauty
Retail Week sits down with Superdrug trading director Megan Potter to talk about the retailer’s recent performance, the rainy start to summer, Red Sea disruption and more