All Q&A articles – Page 4
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InterviewQ&A: House of Hackney’s Frieda Gormley on adding Mother Nature to the board
Last month, home and interiors brand House of Hackney appointed two new board members: Mother Nature and Future Generations. Retail Week speaks to co-founder Frieda Gormley about what inspired the move, how it works in practice and the sustainability principles guiding the brand’s retail operations
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InterviewQ&A: Ann Steer on reinventing Freemans in a year of ‘aggressive’ transformation
Freemans chief executive Ann Steer speaks to Retail Week about a year of “aggressive” change for the business following the move that transformed Freemans from a traditional mail-order catalogue business to a modern digital department store
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InterviewQ&A: eBay director of luxury on ‘diminishing the stigma’ of buying pre-loved
As pre-loved luxury becomes growingly more popular, eBay director of luxury Keith Metcalfe sat down with Retail Week ahead of Christmas to discuss the diminishing stigma of gifting secondhand, the importance of authenticity guarantee and why pre-loved and luxury go hand in hand
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InterviewQ&A: Lush head of retail on bringing fun back to stores
As the handmade bath and body retailer opens its biggest store yet in Glasgow, Retail Week speaks to Lush head of retail Kasey Swithenbank about what makes the new store different and bringing back a sense of fun
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InterviewQ&A: Frasers CFO Chris Wootton on luxury demand and future acquisitions
As Frasers reports an increase in sales and profit across its portfolio, driven by the group’s elevation strategy, Retail Week speaks to chief financial officer Chris Wootton about what’s next for the retail powerhouse
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InterviewQ&A: Deliveroo’s Eric French on becoming more than just a takeaway platform
Following the unveiling of Deliveroo’s new non-food delivery platform, chief operating officer Eric French speaks to Retail Week about what the new service can offer customers, its new partnerships and becoming a destination for last-minute Christmas gifts
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InterviewQ&A: Castore boss Tom Beahon on the next steps after raising £150m
As Castore announced today that it has raised £150m in new capital investment, co-founder and chief executive Tom Beahon speaks to Retail Week about the sportswear retailer’s meteoric rise and expansion plans, the importance of global partners and the key to success moving forward
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InterviewQ&A: Abbott Lyon chair Gareth Jones on the jewellery retailer’s unique proposition
Following the opening of Abbott Lyon’s debut pop-up store, chair Gareth Jones speaks to Retail Week about the meaning of affordable luxury, the retailer’s competitive advantage, expectations for the peak trading period and where stores fit into its future
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InterviewQ&A: Canopey founder on launching a verified sustainable marketplace
Canopey’s founder Thomas Panton speaks to Retail Week about the launch of its sustainable marketplace, the ways it is eliminating greenwashing and its plans for reaching a varied consumer and retailer audience.
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InterviewQ&A: Superdrug’s ecommerce director on innovating loyalty
Superdrug marketing, ecommerce and customer director Matt Walburn speaks to Retail Week on spearheading changes in the loyalty scheme market and the journey since the launch of Superdrug Marketplace.
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InterviewQ&A: Baz&Co founder James Dashwood-Chase on filling the gap in men’s skincare
Baz&Co’s founder James Dashwood-Chase talks to Retail Week about the story behind the men’s skincare brand, the gap in the men’s grooming market and the future of the sector.
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InterviewQ&A: Back Market UK general manager’s mission to eliminate e-waste
Launched in 2014 in France as a marketplace for buying and selling refurbished tech, Back Market has been rapidly growing in the UK since it arrived here three years ago. Back Market’s general manager for the UK Katy Medlock speaks to Retail Week about the brand’s journey so far and fulfilling its purpose to eliminate e-waste.
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InterviewQ&A: PrettyLittleThing head of social on the power of social commerce
As PrettyLittleThing makes waves on TikTok Shop following its launch earlier this year, head of social at the fashion giant, Beckie Turnbull, spoke to Retail Week about the power of social commerce, the importance of trend-led products and plans to bring PLT’s TikTok Shop to the US
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InterviewQ&A: Adanola’s CEO on the brand’s journey so far and what makes it stand out
Athleisure wear brand Adanola’s chief executive talks to Retail Week about the journey of the brand, what makes it stand out from the rest and the future of activewear
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InterviewQ&A: Jonathan Adler CEO on accessible luxury and being bullish about the UK
As the brand celebrates its 30th anniversary and the opening of its new store in South Kensington, the CEO of eccentric US home decor and furniture brand Jonathan Adler, Justin Sonfield, speaks to Retail Week about the importance of DTC, its position in the luxury market and his plans for the UK
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InterviewQ&A: Fruugo founder Dominic Allonby on international expansion and standing up to Amazon
Retail Week speaks to Fruugo founder and executive chairman Dominic Allonby about the importance of cross-border ecommerce, setting itself apart from the likes of Amazon and why every retailer can benefit from operating in a marketplace
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InterviewQ&A: Shopify directors on leveraging AI and creating new products
Shopify’s managing director for Europe, Middle East and Africa Deann Evans and director of product Miqdad Jaffer speak to Retail Week about the marketplace’s AI offering, its new suite of products and always adapting to the retail market
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InterviewQ&A: Floral Street’s Michelle Feeney on becoming a modern British brand
Michelle Feeney has gone down many avenues in her career — from starting out in PR in the 1980s, to working with Estée Lauder Companies and spearheading the launch of brands such as La Mer and Mac.
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InterviewQ&A: Søstrene Grene CEO Mikkel Grene on its rapid UK expansion
Selling contemporary, Scandi-style home furnishings at affordable prices, it’s no surprise Søstrene Grene has been going down well with UK shoppers since it arrived from Denmark in 2016. Chief executive Mikkel Grene has ambitious plans to open 50 stores across the UK within the next few years and spoke to Retail Week about them
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InterviewQ&A: Stokke CEO Jacob Kragh on acquisitions, flagships and partner-run stores
Stokke chief executive Jacob Kragh speaks to Retail Week about his M&A plans, store strategy and where he sees the next phase of growth