All Q&A articles – Page 5
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Interview
Q&A: Lounge CEO Dan Marsden on rewriting the stereotypes of lingerie shopping
As Lounge gets ready to open its first ever permanent retail store in London’s Westfield, White City, boss Dan Marsden spoke to Retail Week about the power of social media, standing out from the crowd and the lack of competition within the underwear sector
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Interview
Q&A: Kingfisher’s Dorothee D’Herde on meeting cost and sustainability needs
Kingfisher’s director of responsible business Dorothee D’Herde speaks to Retail Week about how the cost-of-living crisis is shaping how shoppers view sustainability
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Interview
Q&A: eBay’s Kirsty Keoghan on how Love Island tie-up is rekindling passion for pre-loved fashion
Retail Week pulls eBay’s global general manager of fashion Kirsty Keoghan for a chat about the impact of the Love Island partnership, the steps retailers can take to become more sustainable and being the “OG of selling pre-loved fashion”.
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Interview
Q&A: Cotton Traders boss Nick Hamblin on tackling a younger demographic
As Cotton Traders recently recorded its “most successful financial year to date”, boss Nick Hamblin spoke to Retail Week about the brand’s evolution, its new average customer age of 56 and the importance of womenswear within the product offering
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Interview
Q&A: Flying Tiger Copenhagen’s managing director on standing out in variety
Retail Week speaks to Flying Tiger Copenhagen (FTC) managing director Michael Burke about high street rivals and how business is booming after lockdown
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Interview
Q&A: Not On The High Street’s CEO on the challenges facing pureplays
Retail Week talks to Not On The High Street chief executive Leanne Rothwell on the challenges of running a pureplay business and being a disruptor in the gifting space.
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Interview
Q&A: THG Beauty’s Lucy Gorman on why the opportunities for growth are online
Retail Week talks to THG Beauty chief executive Lucy Gorman about the future of direct-to-consumer businesses, loyalty schemes and her time at the business
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Interview
Q&A: Bodycare’s Tony Brown on building a ‘truly national brand’
Founders Graham and Margaret Blackledge launched Bodycare in 1970 from a market stall in Skelmersdale, Lancashire. Today the health and beauty retailer’s portfolio has grown to more than 130 stores across the UK
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Interview
Q&A: Percival boss Chris Gove on shooting for the Big Apple as part of US expansion
Retail Week spoke to Percival founder and creative director Chris Gove about the menswear retailer’s international expansion plans and growing from a single London pop up to a potentially global store estate
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Interview
Q&A: The Very Group’s Paul Hornby on integrating AI into the digital customer experience
The Very Group is in the midst of a tech transformation and by 2024 it plans to migrate most of its app and website to its new Skyscape platform which will help deliver customer experience changes “more frequently and faster than ever before”
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Interview
Q&A: Zero-waste beauty brand SBTRCT founder Ben Grace on why less is more
After spending 10 years as the managing director of men’s skincare brand Bulldog, Ben Grace launched SBTRCT in August 2020 with “a mission to create the highest-performing skincare products with the lowest environmental impact”.
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Interview
Q&A: Watches of Switzerland CEO Brian Duffy on why the UK is missing out on tourist shoppers
Retail Week speaks to Watches of Switzerland chief executive Brian Duffy about the detrimental impact of tourist tax, the luxury retailer’s secret to success and its international expansion plans in the pipeline
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Interview
Q&A: OnBuy founder Cas Paton on becoming ‘Europe’s fastest-growing ecommerce business’
OnBuy’s founder and chief executive Cas Paton speaks to Retail Week about differentiating from other marketplaces, international expansion and plans to take the business to new heights
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Interview
Q&A: Space NK’s Andy Lightfoot on being truly multichannel and fighting competition
Space NK chief executive Andy Lightfoot speaks to Retail Week about the importance of high streets in today’s climate, the true meaning of experiential retail in beauty, Sephora and his journey at the retailer since being promoted four years ago
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Interview
Q&A: James Hart – founder of Kidly and Asos’ first employee
We spoke to Asos’ first employee James Hart about why he left and struck out alone to create the Asos of kidswear
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Interview
Q&A: Alibaba’s Roland Palmer on Brexit and what UK retail can learn from China
Alibaba’s UK general manager Roland Palmer speaks to Retail Week about how the marketplace giant is making a name for itself in the country despite challenges from Brexit, and where UK businesses can follow China’s example
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Interview
Q&A: Vinted marketplace CEO Adam Jay on the future of second-hand fashion
Retail Week spoke to Vinted marketplace chief executive Adam Jay about the platform’s expansion plans, resale market challenges, the importance of having no selling fees and how second-hand fashion will shape the future
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Interview
Q&A: Cotswold Company CEO Ralph Tucker on repair shops, store openings and the four-day week
Tucker took on his first CEO gig at premium home and furniture retailer Cotswold Company just four weeks before the pandemic hit and has steered it through several crises since
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Interview
Q&A: Ikea exec talks new tech and how AR can transform the in-store experience
Ikea’s country marketing manager Helena Gouveia, along with immersive tech company Warpin CEO Emma Ridderstad and partner director Eva Kindlundh, speaks to Retail Week about the in-store augmented-reality partnership
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Interview
Q&A: Resale platform Sellier’s founder on bullet-proof authentication and snapping up competitors
Sellier’s founder and chief executive Hanushka Toni speaks to Retail Week about the current challenges within the resale market, expansion plans and the importance of authenticated luxury.