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What they are not saying is the decline in like for likes sales in there stores. I note they no longer publish weekly sales by stores in there weekly report. From my market knowledge there many weeks with declines reaching double digits in some stores. In the articles it says

steps we are taking to adapt the partnership for the future.

I think this is without doubt the biggest change in any year where the continued growth in online sales have cannibalized sales in store and every retail business is having to consider the future and what that maybe very carefully or they will go the way of the Dinosoar.

On a positive note John Lewis have one the best online stores in the world and have been ahead of the curve for a very long time.