Retail Voice – Page 27
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Retail VoiceTop 30 international retailers: why localisation is vital
While delivering exceptional customer services at every opportunity should be second nature in a home market, what becomes challenging is fulfilling this abroad.
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Retail VoiceTop trade mark tips for retailers operating in China
Rebecca Field, trade mark attorney at intellectual property (IP) specialist HGF, reveals what retailers should think about when it comes to trade marks in China.
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Retail VoiceHow the high street can help power ecommerce
Retailers should be taking advantage of the benefits of click and collect, says Retail Week Live's Launchpad winner HubBox.
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Retail VoiceThe five questions to ask before any digital investment
With technology advancements happening daily, how can retailers decide where to invest?
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Retail VoiceTop 30 international retailers: Customers drive digital
There is no clear way of predicting when a customer will make a purchase, but you can be sure today’s connected customer wants it all.
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Retail VoiceThree steps to delivering the perfect order
David Turner, senior director EMEA marketing at Oracle NetSuite, reveals the three steps retailers can take to ensure customers keep coming back.
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Retail VoiceTop 30 global retailers: why mcommerce defines success
With mcommerce sales increasing the world-over, new research shows the top international retailers are appealing to consumers with a robust mobile proposition.
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Retail VoiceRetail tech trends that enhance customer engagement
In-store experiences are here to stay, and the technology being used is getting bigger, better and bolder.
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Retail VoiceThree trends shaping the future of shopper loyalty
Food retailers strive to build a large and loyal customer base, but what exactly is loyalty and where is it headed?
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Retail VoiceTop 30 international retailers: how to benchmark success
Globalisation and cross-border expansion in retail have become increasingly prominent features in the digital age, with businesses adapting their strategies to take advantage of international opportunities.
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Retail VoiceHow to attract and retain talent in 2018
Debbie Johnson, regional sales director, Dell EMC Enterprise, London & Home Counties and Retail Business Lead UK&I, shares insight on how companies must adapt to suit the needs of a changing workforce.
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Retail VoiceChanging the narrative with digital signage
Ahead of the 2018 Digital Signage Summit Europe, chairman of the conference Florian Rotberg discusses how new technologies are empowering retailers to generate compelling business strategies.
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Retail VoiceFive ways high street retailers can appeal to Gen Z
For Generation Z, self-service checkouts and contactless payments are among the most desirable features when it comes to in-store tech, according to YouGov research.
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Retail VoiceRetail destinations need to live up to experiential expectations
In today’s multichannel world, retail destinations need to live up to the demands of modern tech-savvy consumers.
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Retail VoiceWhy back-office functions are an investment priority
Retailers should start their investment plans with back-office technology and recruitment, rather than prioritising front-end functions.
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Retail VoiceThree reasons why stores need to digitise
The digitisation of the store is essential in a competitive market where retail trends are being driven by the tech-enabled, hyper-connected consumer.
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Retail VoiceEncourage consumer spending by delighting shoppers
How retailers can ensure this year’s projection of consumer spending comes to fruition
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Retail VoiceThree ways retailers are evolving their offers
Rupert Naylor, head of EMEA at APT, a Mastercard company, shares his insights on how retailers can improve their offerings and innovate across channels.
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Retail VoiceWhy luxury brands need to take control online
Sales of luxury goods online may have challenged critics but it is time brands wrestled back control from third parties and delivered the experience customers expect.
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Retail VoiceFive steps to unlocking value from your loyal customers
Some brands are masters of the loyalty game, with programmes that delight customers and investors alike. Oliver Gryg at Avios offers five routes to success.