All Retail Week Live articles – Page 12
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News
Retail Week Live: Video - Sainsbury’s boss Mike Coupe plays down effect of Tesco resurgence
Sainsbury’s chief executive Mike Coupe plays down the resurgence of big four grocery rival Tesco and discussed his priorities for 2015 in this video interview with Retail Week.
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Analysis
Retail Week Live: Video - Ann Summers boss Jacqueline Gold on equality in retail
Jacqueline Gold, chief executive of Ann Summers and Knickerbox, talks to Retail Week about equality in the industry at Retail Week Live 2015.
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Retail Week Live: Business culture needs to change to tackle equality, say retailers
It is a business imperative to address culture in order to tackle inequality, said a panel of retail experts at Retail Week Live.
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Retail Week Live: 'Retailers are being torn between quick service and theatre'
Retailers must decide whether they focus on quick service or retail theatre, according to GDR Creative Intelligence boss Kate Ancketill.
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Retail Week Live: SecretSales sets sights on hyper personalisation
Fashion flash Sales site Secretsales.com is developing hyper personalisation across its entire site as it looks to bolster its customer experience.
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Retail Week Live: The Entertainer has 'already ordered' this year's Black Friday stock
The Entertainer boss Gary Grant admits the retailer has already ordered the toys it will sell at knock-down prices on this year’s Black Friday.
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Dixons boss Seb James' six-minute guide to the 'connected customer'
Seb talks: An extended clip of Dixons Carphone chief Seb James’ analysis of the ‘connected customer’ at Retail Week Live.
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Retail Week Live: Mike Logue put people first to make Dreams profitable
Dreams chief executive Mike Logue told attendees at Retail Week Live that customer and staff satisfaction were the springboard to turn the retailer around.
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Retail Week Live: House of Fraser engagement boss on the challenges of start-up investment
House of Fraser head of online engagement Madeleine Melson said it had been challenging to convince the finance department to put money aside to invest in new technologies from start-up companies.
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Retail Week Live: Argos digital transformation has made it 'much more universal'
Argos chief operating officer David Robinson said the company’s digital transformation has made it much more “confident, modern and universal”.
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Retail Week Live: Tim Steiner says Ocado has "great advantage" over grocery giants like Walmart
Ocado boss Tim Steiner believes the etailer has a “great advantage” over grocery giants like Walmart because he and his management team are all genuine customers.
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Retail Week Live: Ryanair's Kenny Jacobs offers top tips for retailers
Ryanair chief marketing officer Kenny Jacobs has criticised retailers for not moving quickly enough to create change within their business.
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Retail Week Live: Shop Direct on working with start-ups
Shop Direct head of ecommerce Paul Hornby has spoken about the importance of retailers working with start-ups to innovate.
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Retail Week Live: Retailers must start thinking like brands, urges branding guru
Brands are the biggest threat the retail industry faces, unless retailers start adopting the same mindset, BrandCap chairman and portfolio director Rita Clifton CBE told delegates at Retail Week Live.
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Analysis
Retail Week Live: Video - Sebastian James on increasing 'frenemy' relationships
Dixons Carphone boss Sebastian James believes an increasingly connected world will lead to companies from outside the traditional retail sector such as British Gas becoming “frenemies” with traditional retailers.
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Analysis
Retail Week Live: Video – Lord Mandelson on Europe and retail’s voice within government
Lord Mandelson discusses why Britain should stay in Europe and how retail can make its voice better heard in government ahead of his presentation at Retail Week Live.
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Retail Week Live: Martin Lewis warns that delivery issues could cost retailers
Martin Lewis, founder of MoneySavingExpert.com, warned retailers that using the “wrong” delivery company could cause brand damage and lead to firms losing customers.
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Retail Week Live: Sebastian James warns retail is about to be hit by 'asteroid' strike
Dixons Carphone boss Seb James has warned the retail industry is about to be hit by an “asteroid” caused by the connected customer that could result in the death of retailers that fail to prepare.
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News
Kitemarks such as Fairtrade no longer trusted by consumers, says Lord Mandelson
Lord Peter Mandelson said retailers should no longer rely on ethical certifications when it comes to reassuring customers about the quality of their supply chain.
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Analysis
Live blog: Day one at Retail Week Live 2015
Follow our live blog for all the latest updates throughout the day and join in the conversation by tweeting with the hashtag #RWL15.