All Retail Week Live articles – Page 13
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News
Dixons boss Seb James' six-minute guide to the 'connected customer'
Seb talks: An extended clip of Dixons Carphone chief Seb James’ analysis of the ‘connected customer’ at Retail Week Live.
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Retail Week Live: Mike Logue put people first to make Dreams profitable
Dreams chief executive Mike Logue told attendees at Retail Week Live that customer and staff satisfaction were the springboard to turn the retailer around.
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Retail Week Live: House of Fraser engagement boss on the challenges of start-up investment
House of Fraser head of online engagement Madeleine Melson said it had been challenging to convince the finance department to put money aside to invest in new technologies from start-up companies.
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Retail Week Live: Argos digital transformation has made it 'much more universal'
Argos chief operating officer David Robinson said the company’s digital transformation has made it much more “confident, modern and universal”.
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Retail Week Live: Tim Steiner says Ocado has "great advantage" over grocery giants like Walmart
Ocado boss Tim Steiner believes the etailer has a “great advantage” over grocery giants like Walmart because he and his management team are all genuine customers.
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Retail Week Live: Ryanair's Kenny Jacobs offers top tips for retailers
Ryanair chief marketing officer Kenny Jacobs has criticised retailers for not moving quickly enough to create change within their business.
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Retail Week Live: Shop Direct on working with start-ups
Shop Direct head of ecommerce Paul Hornby has spoken about the importance of retailers working with start-ups to innovate.
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Retail Week Live: Retailers must start thinking like brands, urges branding guru
Brands are the biggest threat the retail industry faces, unless retailers start adopting the same mindset, BrandCap chairman and portfolio director Rita Clifton CBE told delegates at Retail Week Live.
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Analysis
Retail Week Live: Video - Sebastian James on increasing 'frenemy' relationships
Dixons Carphone boss Sebastian James believes an increasingly connected world will lead to companies from outside the traditional retail sector such as British Gas becoming “frenemies” with traditional retailers.
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Analysis
Retail Week Live: Video – Lord Mandelson on Europe and retail’s voice within government
Lord Mandelson discusses why Britain should stay in Europe and how retail can make its voice better heard in government ahead of his presentation at Retail Week Live.
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Retail Week Live: Martin Lewis warns that delivery issues could cost retailers
Martin Lewis, founder of MoneySavingExpert.com, warned retailers that using the “wrong” delivery company could cause brand damage and lead to firms losing customers.
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Retail Week Live: Sebastian James warns retail is about to be hit by 'asteroid' strike
Dixons Carphone boss Seb James has warned the retail industry is about to be hit by an “asteroid” caused by the connected customer that could result in the death of retailers that fail to prepare.
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Kitemarks such as Fairtrade no longer trusted by consumers, says Lord Mandelson
Lord Peter Mandelson said retailers should no longer rely on ethical certifications when it comes to reassuring customers about the quality of their supply chain.
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Analysis
Live blog: Day one at Retail Week Live 2015
Follow our live blog for all the latest updates throughout the day and join in the conversation by tweeting with the hashtag #RWL15.
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Retail elite gather as Retail Week Live 2015 kicks off in London
Retail Week Live kicks off its two-day conference in London today, with speakers including Sebastian James and Lord Peter Mandelson.
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Retail Week Live: Eight things to take away from this year’s conference
Retail Week Live offers attendees a wide variety of valuable content, here are just eight ways you can benefit from being involved.
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Retail Week Live: Bringing retail’s biggest names and innovations together
Retail Week Live will feature the biggest names in retail and a start-up campus showcasing the latest thinking in retail technology.
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Analysis
Retail Week Live: Dixons Carphone boss to review the changing retail scene
Change will be the central theme of the opening speech by Carphone Warehouse boss Sebastian James at this year’s Retail Week Live event.
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Analysis
Analysis: Meet the advisory board for Retail Week Live 2015
Retail Week Live 2015 should be the best yet. Meet the first dedicated advisory board of retailers who are helping to make it happen.
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Analysis
Retail Week Live: Round up - what the key speakers said
Some of retail’s biggest names spoke at Retail Week Live about the most important news and trends. Retail Week rounds up what some of the key speakers said.