Retailers are fast adapting their propositions both now and for the future as customers’ increasingly channel agnostic habits are propelling the need for frictionless experiences both in store and online.
The need to balance costs amid continual pressure from inflation and rising wages means that retailers are focusing on key parts of their proposition, from enhancing productivity in their supply chains to better signposting sustainability.
From AI-powered chatbots to elevating in-store experience, Retail Navigator explores the latest trends and innovations in retail.
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UK retail innovation October 2024
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