All Series: Hermes supply chain blog articles – Page 9
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OpinionBlog: Many festive returns for retailers this Christmas
As we enter the festive period, and the busiest time of the year for retail, Hermes considers how retailers can best manage their returns
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OpinionBlog: When high-profile supply chain disasters hit
Making the right risk management decisions is critical for supply chain heads managing highly complex, global supply chains.
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OpinionBlog: Retailers need to come of age when considering fulfilment
Recent research into the shopping habits and delivery preferences of a range of age groups has provided some interesting finding.
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OpinionBlog: Customer expectations outpacing retail fulfilment capability
Over a third of UK retailers who claim to be omnichannel retailers have experienced an increase in customer complaints.
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OpinionBlog: Research shows UK customers taking the lead in online spending
New research from Hermes points to an exciting future for the UK’s online retailers as UK shoppers spend online with improved delivery, Mark Pettit explains.
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OpinionBlog: The Elliott Review and implications for the grocery supply chain
The Elliott Review was published in response to the 2013 horsemeat scandal, but it has implications beyond the food supply chain for retailers.
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OpinionBlog: Equality in the supply chain
Women already play a large part at a number of successful businesses, and at Hermes the company is aiming to create a level playing field for all.
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OpinionBlog: An impressive crop of winners at the Hermes Retail Week Supply Chain awards
Returns are a long-term problem for online retailers. The proportion of returned products can reach 40% in some categories, with fashion particularly affected.
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OpinionBlog: What does a multichannel supply chain mean for store staff?
Returns are a long-term problem for online retailers. The proportion of returned products can reach 40% in some categories, with fashion particularly affected.
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OpinionBlog: Supporting career progression in logistics for aspiring drivers
The Hermes Driving School has been designed to improve driver engagement and performance in legal compliance, customer service and health and safety.
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OpinionBlog: Arcadia puts testing software in place for supply chain overhaul
Returns are a long-term problem for online retailers. The proportion of returned products can reach 40% in some categories, with fashion particularly affected.
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OpinionBlog: Internet growth provides platform for creation of new wave of SMEs
SMEs are the true entrepreneurs of the UK – they are the very heartbeat of the British economy and they deserve our support.
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OpinionBlog: Will smart robots revolutionise the supply chain?
Returns are a long-term problem for online retailers. The proportion of returned products can reach 40% in some categories, with fashion particularly affected.
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OpinionBlog: Delivering innovation is more important than ever
Businesses should be working hard to improve customer experience by exploring new products and services that utilise the latest technology.
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OpinionBlog: The growth of smaller urban distribution centres
Returns are a long-term problem for online retailers. The proportion of returned products can reach 40% in some categories, with fashion particularly affected.
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OpinionBlog: Why Sunday shopping makes life a little easier
It wasn’t too long ago that Sunday was truly the day of rest but all that has changed, fuelled by consumer demand and facilitated by Sunday delivery.
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OpinionBlog: Customer expectations are way ahead of retailers on the last mile of delivery
Returns are a long-term problem for online retailers. The proportion of returned products can reach 40% in some categories, with fashion particularly affected.
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OpinionBlog: Cross-border services will bring the international community together
In the build-up to Sunday’s World Cup final, Hermes looks at how home grown sporting success can be mirrored in supply chain management.
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OpinionBlog: Should retailers automate the returns process?
Returns are a long-term problem for online retailers. The proportion of returned products can reach 40% in some categories, with fashion particularly affected.
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OpinionBlog: Investing today for tomorrow’s delivery
At the beginning of the year, a report published by eMarketer predicted there would be more than 2.5 billion smartphone users in the world by 2017.