All Series: Retail surgery articles – Page 22
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OpinionRetail surgery: What are my rights concerning unsatisfactory quality?
What steps should I take if a supplier delivers goods that are not of a satisfactory quality?
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OpinionRetail surgery: How do I shorten the online payment process?
I want to shorten the time taken for my online customers to complete the payment process. How can I achieve this?
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OpinionRetail surgery: How do I make sure I don't lose customers through poor service?
I want to make sure I don’t lose any customers through poor service, but I don’t want to spend too much on staff hours? How can I solve this issue?
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OpinionRetail surgery: Can statistics on inflation be used as a benchmark?
Can the official statistics on inflation be used as a benchmark for the spending power of our customers?
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OpinionRetail surgery: Is using Groupon a short-term gain?
I’m interested in getting involved with Groupon but concerned about the impact on the growth of our online business. Is it largely a short-term gain?
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OpinionRetail surgery: How do I get the maximum benefit from increased affiliation with voucher code sites?
I want to increase the amount of work we do with voucher code sites, but how I can ensure we get maximum benefit from increased affiliation?
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OpinionRetail surgery: Where can savings be made in my business?
I need to cut more costs in our business. What areas are most commonly overlooked when savings need to be made?
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OpinionRetail surgery: E-Money Directive - what are the affects?
How will the gift card industry be affected by the new E-Money Directive?
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OpinionRetail surgery: In light of new EU regulations on the use of cookies, how can I avoid breaking the law?
We use internet cookies to log our online user preferences. In light of new EU regulations on the use of cookies, how can I avoid breaking the law?
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OpinionRetail surgery: How can we cut rising energy costs?
Rising energy costs are becoming a real problem for us. Are there any simple and effective methods for cutting our costs?
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OpinionRetail surgery: Should retailers provide multichannel offers?
Is it now essential for retailers to provide a multichannel offer?
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OpinionRetail surgery: Which area of online retail achieves the most growth?
Which area of my online retail business should I focus attention on the most to achieve higher growth?
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OpinionRetail surgery: Does localism have implications for warehouse development?
Does the Government’s localism strategy have implications for any new warehouse development?
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OpinionRetail surgery: Does spending money on point of sale drive sales?
In the current economic climate does spending money on point of sale still drive sales?
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OpinionRetail surgery: How can we use social media to generate sales?
Tesco has claimed impressive sales figures generated through social media. How can other retailers learn from this?
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OpinionRetail surgery: Can suppliers include consequential loss within their contracts?
I’ve heard suppliers may include consequential loss within their contracts. For retailers, this might seem too good to be true,but what are the pitfalls of this kind of agreement?
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OpinionRetail surgery: Can premises owners get tax rebates through unclaimed capital allowances?
I have heard many owners of retail premises are sitting on potentially sizeable tax rebates through unclaimed capital allowances? Is this true and could someone explain it in plain English?
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OpinionRetail surgery: What is the best way to deal with negative feedback on Twitter and Facebook?
What is the best way to deal with negative reviews about our brand on social media?
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OpinionRetail surgery: Is near field communications’ marketing potential being overlooked?
Is near field communications’ marketing potential being overlooked by retailers and brands?
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OpinionRetail surgery: In cases of employee theft of cash, what steps could we take to recover the money?
Helen Grimberg, partner in the retail team at Berrymans Lace Mawer LLP, says the employment contract could permit wage deductions, but withholding wages should only be done if employers can prove a theft - otherwise employees can successfully sue for their full wages.