Simon Charles
VideoWatch: Boots boss Seb James on wellness and investing in stores
Boots UK boss Seb James speaks to Retail Week at the unveiling of the health and beauty retailer’s new London flagship about expanding its offer and taking back market share from rivals.
VideoWatch: Inside Amazon’s Black Friday pop-up
Amazon has launched a ‘pop-up experience’ in London to coincide with its Black Friday sales bonanza. Here, Retail Week gives its verdict on the venture.
VideoWatch: Birchbox’s UK boss on its first UK pop-up store
Birchbox’s UK managing director Savannah Sachs shows Retail Week around the beauty subscription service’s first UK pop-up shop on London’s Carnaby Street.
VideoWatch: Why John Lewis is never knowingly underserved
John Lewis’ new Oxford store is its “most service-led yet”. Retail Week spoke to customer experience director Peter Cross to find out more.
VideoWatch: B&Q launches first ever pop-up garden
B&Q has launched its first pop-up garden event in Soho Square, London, as it reappraises its brand image and attract a new, younger market.