A new law that makes assaulting store staff a specific offence is welcome news and shows that retail – an industry that sometimes feels ignored by those making decisions – can still exert influence in the corridors of power, says George MacDonald
A group of three men enter a store in a sleepy village in the north of Yorkshire. It’s mid-evening, not the busiest time for this late-opening shop and so a good time for thieving.
Within the space of a minute or two, they sweep shelf-loads of goods into their bags and make a dash for the door. They pile into a car waiting on the street outside and speed off into the night with their swag. In the store, the staff make the obligatory calls as customers look on in shock.
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