AI adoption: What are the barriers to entry and how can retailers overcome them?
AI is not a new phenomenon, yet retailers are at different stages of implementation with some having leveraged AI long ago in the supply chain, whereas others are still finding their feet with the tech
The innovative tech is used in a variety of ways. The Co-op uses AI at self-checkout to spot retail crime, Adidas uses it for store design and to reduce clutter, while Dunelm is planning to deploy generative AI to improve the online customer experience.
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