‘Black Friday exposes a divide retailers can’t afford to be on wrong side of’
By 
Luke Tugby2020-11-30T14:35:00
Shopify president Harley Finkelstein described retail as a tale of two worlds when he spoke to us last week – the “resistant” and the “resilient”.
The polarising fortunes of those two retail worlds have perhaps never manifested themselves quite so starkly in one day as they did last week.
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