Is Amazon’s latest tech investment the answer to its workforce woes?

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As Amazon continues to see growing strike action in the UK and abroad, Retail Week visited the Amazon Operations Innovation Lab in Vercelli, Italy, to see what it is investing in to improve its operations and the workforce.

Six months on from its Delivering the Future event in Seattle, Washington, Amazon hosted its first European sister event to highlight the innovations created by its €700m (£600m) investment in robotics and AI-powered technologies.

 

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