Marks & Spencer has become the latest retailer to apologise to customers after its website and app both went down at the weekend.

The retailer told Sky News its website was down from the early afternoon on Saturday but was back online by 6pm. It blamed a third-party service provider for the outage.

A M&S spokesperson said: “A third-party service provider experienced a technical issue which temporarily affected access to our website and app.”

M&S is the latest retail giant to suffer from website issues after online deliveries at both Sainsbury’s and Tesco were hit earlier in the year.

In March, Sainsbury’s boss Simon Roberts was forced to apologise to customers after a software issue disrupted contactless payments in-store and meant online orders were unable to be delivered.

Tesco was also forced to cancel a “small proportion” of deliveries around the same time.

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