All Technology articles
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Innovation of the Week
The Perfume Shop is using holograms to ‘revolutionise’ customer experience
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Analysis
How nine retailers are supercharging their marketing with AI
This deep dive is the fifth in our ‘Consumer 2025 – from acquisition to advocacy’ series.
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Analysis
What will 2025 bring? Primark, Tesco, Amazon, Sephora and H&M bosses predict the year ahead
Looking ahead: What will shape retail in 2025? We’ve asked the top bosses in British retail to gaze into the horizon and give us their predictions for the industry’s next chapter.
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Interview
Q&A: eBay luxury boss talks Christmas trends and being the ‘original’ secondhand marketplace
With the luxury fashion market in decline, the same can’t be said for pre-loved luxury. Retail Week spoke with eBay’s general manager of global luxury, Mari Corella, about the rise in interest in secondhand luxury fashion, trends ahead of Christmas and what the business has been doing to ensure authenticity
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Opinion
‘Don’t waste a cost crisis – it can catalyse much-needed change’
Economic pressure forces evolution, observes AlixPartners’ Brian Kalms. Now is the time to break free from outmoded business models
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News
H&M has taken a minority stake in a Swedish retail technology platform
Fashion retailer H&M has become a minority stakeholder in Swedish retail technology platform Voyado as the company aims to build on its long-term strategy to enhance its capabilities
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Analysis
Currys at Christmas: Inside Europe’s largest repair centre during the festive season
Retail Week visits the Currys repair centre in Newark during the final push to Christmas to see how the retailer is extending the life of tech while gearing up for the big day
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Analysis
How grocers are delivering the stores of the future in the here and now
The grocery store of the future is already here. From embracing emerging technologies, prioritising investment in sustainability and forging third-party tie-ups, here’s how UK grocers are future-proofing their stores.
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Innovation of the Week
Asda is trialling electronic shelf edge labels in a convenience store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Analysis
2025’s biggest retail tech trends: Robots, video content, and employee equipment
Retail Week has named the industry’s 50 top global innovators – and with it the shared tech investment priorities among them. We look at four areas the transformative businesses are betting big on
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News
Virgin Media O2 has opened a Westfield flagship
Virgin Media O2 has opened a new flagship in Westfield, Stratford, to bring a “complete connected retail experience” to customers.
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Analysis
Store tour: Inside Kenji’s two-floor store in Westfield London
Kenji managing director Eddie Shepherd and operations director Derek Yong invite Retail Week to a tour of its latest flagship in Westfield London.
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News
eBay has launched a trade-in option in the UK
eBay has launched a trade-in option in the UK to give customers the opportunity to give new life to their old tech while making extra money.
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News
Consumers predicted to leave it late but spend big this Christmas
While the build-up to the golden quarter has been glacial, new predictive data from PwC shows that consumers are set to spend big this Christmas.
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Analysis
What shoppers really think of artificial intelligence in retail
Artificial intelligence is proliferating across retailers large and small, but what do consumers really think of the rise of this new, exciting, but often misunderstood technology?
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News
Deliveroo has partnered with Accessorize for rapid delivery in time for Christmas
Deliveroo and fashion, jewellery, and gifting retailer Accessorize have joined forces to offer London-based customers on demand delivery in time for Christmas.
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Innovation of the Week
Boden partners with Peak AI to optimise trading and sales
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion
‘After years of erosion, it’s time to reclaim retail’s lost profit pool’
Retail’s profit margins have been eroded over years, but OC&C’s Matt Coode has some imaginative ideas about how they can be boosted by embracing the great position of strength retailers hold as a window to the consumer
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Analysis
Selfridges, Currys and Nobody’s Child among world’s top 50 retail innovators
The UK is home to almost a third of the retailers and brands leading the way in tech and digital advancements globally, Retail Week’s new report reveals
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News
Morrisons will ‘gradually cease’ deliveries from an Ocado warehouse in southeast England
Supermarket chain Morrisons has said it will “gradually cease” deliveries from Ocado’s automated warehouse in Erith, southeast England, but will still utilise Ocado’s central England warehouse.