All Technology articles – Page 13
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Analysis
Supply chain strategy: How WHSmith, Co-op and Inditex found their missing links
Third-party tie-ups are a central part of the modern retail supply chain and are only becoming more strategic. In this exclusive excerpt from Retail Week’s Supply Chain 2025 report, discover how some of the country’s biggest retailers are collaborating to improve operations
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News
Amazon to invest £600m in European robotics and AI over five years
Amazon has announced it will invest €700m (£600m) across its European fulfilment centre network between 2019 and 2024 to enable robotics and AI-powered technologies.
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News
M&S teams up with HSBC to enhance digital customer experience
Marks & Spencer’s banking arm has struck a new deal with HSBC to bring together digital payments and loyalty and create a more personalised experience for customers.
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Interview
Q&A: LTK co-founder Amber Venz Box on the power of influencer marketing for retailers
As social media plays a bigger part than ever in the strategies of retailers and brands, LTK co-founder and president Amber Venz Box talks to Retail Week about the power of influencer marketing and how personalisation and trust are vital for success.
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News
The Highlands and Pace Partnership London launch outdoor fashion platform
Barbour partner store owner The Highlands and brand-building consultancy Pace Partnership London have launched a new retail concept, Out With Style, dedicated to outdoor clothing.
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News
Cyberattacks and fraud cost UK retail sector £11bn in 2023
The UK retail sector lost £11.3bn to fraudulent activity in 2023, according to global financial technology platform Adyen.
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Opinion
‘As Shein leads global fashion, there’s opportunity to differentiate on what it cannot do’
Shein became the world’s biggest fashion retailer in 2023. Retail Week data and insights director Lisa Byfield-Green considers the implications of Shein’s rise and identifies winning strategies its competitors can adopt in response
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News
Amazon to axe hundreds of jobs across AWS
Amazon is slashing hundreds of jobs across its Amazon Web Services (AWS) division.
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Innovation of the Week
From next-gen AI to Apple Vision Pro: 13 global retail innovations shaking up the industry
Here we bring you the latest quarterly roundup of 13 innovations that caught our attention over the past three months, from ways to protect store staff to Apple’s latest device and an explosion of new AI tools.
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News
Amazon drops Just Walk Out technology from US grocery stores
Amazon has begun the process of phasing out its patented Just Walk Out technology from its US grocery stores.
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Analysis
Poo power, drones and drive-throughs: Discover the latest supply chain innovations
Supply Chain 2025 analyses how retailers in the UK and internationally are investing to transform their operations. Here, we reveal five innovative ROI-generating solutions explored in the new report
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Opinion
‘In retail’s AI-enabled future, practical application should reign supreme’
The spike in interest catalysed by generative AI advances has reframed the potential for how much further it could drive critical business improvements, believes Brian Kalms
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News
Some Asda workers still waiting on correct pay
Supermarket giant Asda has said that some staff are still waiting to receive their correct pay, days after an IT issue left thousands short in their pay packets.
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Innovation of the Week
Reiss leverages AI platform to verify green credentials
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
Retail sales steadied in February despite downturn
Retail sales were flat in February despite wet weather and continued economic insecurity.
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Analysis
Tech meltdowns: what can retailers learn from Sainsbury’s, Tesco and Greggs’ woes?
After Greggs became the fourth major business in the UK to face disruptions due to IT issues in less than a week, what can retailers do differently to avoid such issues in the future?
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News
Greggs stores close after IT issue affects card payments
Greggs, Britain’s largest bakery chain, has been forced to close stores after IT issues crippled its card payments system.
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News
Alibaba-owned marketplace launches livestream shopping in the UK
Alibaba-owned fashion and lifestyle online marketplace AliExpress has made its livestream shopping debut in the UK. Livestream shopping is predicted to account for up to 20% of all UK ecommerce sales by 2026.
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News
Exclusive: Boots rolls out Klarna payments on app and website
Health and beauty giant Boots has rolled out the use of Klarna payments from today, Retail Week can reveal.
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Analysis
What are Next, JD Sports, Boots and BP doing to future-proof their supply chains?
Retail Week’s Supply Chain 2025 report, the fifth annual instalment since 2019, is out now. Offering a blueprint for operational success, the report explores how retailers from across the globe are building resilience.