All Technology articles – Page 16
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Retail VoiceThe four hottest trends at World Retail Congress 2024
The theme of this year’s World Retail Congress was high-performance retail. Spencer Stuart asked its global retail team what topics were most pervasive during the conference and what they mean for retail leaders
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NewsTopps Tiles to launch app and new loyalty scheme
Topps Tiles is to launch an app and new loyalty benefits to encourage spend from trade professionals.
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AnalysisHow retailers are shifting their AI focus in-store
Today, increasing numbers of retailers are implementing AI on the shop floor. Retail Week considers the impact of in-store AI on customers and employees alike and asks whether it is, in fact, the best way forward.
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AnalysisLive shopping: When should retailers brave its murky waters?
Despite being one of the most promising new commerce channels, livestream shopping has had a lukewarm reception from established retailers in the UK. Retail Week explores whether the phenomenon will take off here and how retailers can tell if it’s the right time to get involved
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NewsM&S forced to apologise after website and app go down
Marks & Spencer has become the latest retailer to apologise to customers after its website and app both went down at the weekend.
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NewsSainsbury’s unveils Microsoft partnership to boost AI capabilities
Sainsbury’s has announced a five-year strategic partnership with Microsoft, which will see the tech giant’s artificial intelligence (AI) and machine learning capabilities drive the grocer’s strategy.
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Opinion‘The answer does not lie in data, but in the stores’
Starbucks founder Howard Schultz has made some great points about what lies at the heart of business success. They apply to all of retail, believes George MacDonald
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NewsCurrys set to revamp stores to improve customer experience
Electricals giant Currys is preparing to transform some of its stores to create an improved customer experience.
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Opinion‘As ChatGPT gets flirty, now is the time to embrace this cutting-edge technology’
With new releases this week from OpenAI and Google, generative AI (Gen-AI) tools are developing rapidly and destined to be on every smartphone. As more customers gain access to this dynamic technology, now is the time for retailers to get on board and explore the opportunities.
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Retail VoiceSix ways to enhance your ecommerce offering
As consumers continue to savour online shopping, Octopia’s Nikki Lovell examines six actions retailers can take today to stay one step ahead when it comes to ecommerce
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NewseBay creates new resell feature to boost pre-loved fashion sales
eBay has launched a new “resell on eBay” feature to allow users to list their clothing on the website in a couple of clicks.
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InterviewQ&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency
As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.
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Innovation of the WeekRewe Group trials AI hologram to onboard new employees
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsCurrys chooses tech partners to deliver AI transformation
Currys has selected Accenture and Microsoft to help deliver its core cloud technology infrastructure and leverage the newest AI technologies.
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Retail VoiceEmpowering retail: How consumer choice is reshaping global payments
In the ever-evolving world of retail, Worldpay’s 2024 Global Payments Report reveals a transformative shift where consumer choice is not just influencing but dictating the future of commerce
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NewsFrasers launches new digital platform in 'first-of-its-kind' investment
Frasers Group, which owns Sports Direct and Flannels, has announced a group-wide overhaul of its digital infrastructure as it invests “to improve the efficiency of its retail operations and the ecommerce experience for customers across its sports, premium, and luxury brands”.
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NewsAmazon to build new multimillion-pound UK warehouse
Amazon is set to build a new £500m fulfilment centre in the East Midlands, creating a mass of new jobs.
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Innovation of the WeekWalmart trials ecommerce in the metaverse on Roblox
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsApple profits and revenue decline as demand for iPhone weakens
Apple has posted a decline in profits and revenue as sales of products, in particular iPhones, dropped.
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Opinion'Gen-AI boom has come at exactly the right time for Amazon'
Amazon chief executive Andy Jassy emphasised to analysts on its quarterly investor call the huge opportunity that generative AI (Gen-AI) will bring to its business: “I don’t know if any of us have seen a possibility like this in technology in a really long time, for sure, since the cloud, perhaps since the internet.”
