All Technology articles – Page 17
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NewsPeople underestimate complexity of retail, warns Dick’s Sporting Goods chair
US sports giant Dick’s Sporting Goods executive chair Ed Stack has said people “don’t understand” the complexity of retail.
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Opinion‘The real superpower of Gen-AI? Putting the customer at the heart of retail’
‘The rise of generative AI means that the relationship between retailers and their customers could become unrecognisable from anything seen previously, McKinsey experts believe
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AnalysisThe three biggest and best retail tech investments for 2024
Brands and retailers, including The Co-op, Frasers Group and Kingfisher, will be sharing their digital investment priorities at Retail Week’s Digital Summit on Wednesday 7 February 2024. Here we take a peek at three influential trends blowing up in 2024.
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NewsHuman connection is key for beauty retailers, says Ulta Beauty boss
Ulta Beauty chief executive Dave Kimbell has highlighted the importance of human connection for beauty retailers despite the technological innovations within the industry.
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NewsAldi offers contactless payment at checkout-free store
Aldi has become the latest supermarket to experiment with checkout-less stores by offering customers a contactless payment option.
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AnalysisAutopsy: what caused the death of the retail metaverse – and can it be resurrected?
Two years ago, retailers across the sector were developing or showing an interest in metaverse experiences. Retail Week asks why enthusiasm has waned and what the future holds for immersive tech
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Innovation of the WeekWalmart expands AI and drone capabilities
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Supplier InsightAI-enhanced CX: Four retail disruptors making it happen
Secret Sales, Cotton Traders, Love the Sales and 77 Diamonds reveal how they have invested in AI, what the results have been and where they plan to go next with the technology in 2024
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NewsVery Group credits toys, gifts and beauty for ‘strong’ Christmas trading
The Very Group has credited the success of its toys, gifting and beauty categories for driving “strong” Christmas results as sales rise in a “challenging market”.
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Retail VoiceHow retailers are using AI to raise revenue
The current use of AI in retail is the tip of the iceberg, and we are only starting to see how the technology can serve and transform the sector. Microsoft’s Olaf Akkerman explores how AI is being applied across the industry and what could come next
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Retail VoiceInsider tips to keep future shoppers coming back
No matter the demographic, shoppers’ expectations are sky-high these days, with a seamless omnichannel experience expected as standard. What can retailers do to keep future consumers happy? Worldpay’s senior director of global retail Pinar Koygun reveals all.
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NewsOcado slashes prices on a further 1,700 products
Ocado has added 1,700 products to its Big Price Drop today, its fifth round of price cuts since June 2023.
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NewsCo-op appoints former Ocado Solutions boss to board
C-store specialist the Co-op has further bolstered its board with the appointment of former Ocado Solutions boss Luke Jensen.
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AnalysisWhat will 2024 bring? Retail bosses predict the year ahead
As 2024 begins, what do retailers think will top the agenda for the year ahead? We asked leaders of some of the UK’s biggest retail businesses to get out their crystal balls and make some predictions
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AnalysisFive tech trends that will shape retail strategy in 2024
Which technology trends should retailers be considering in the new year and why is it worth investing time and money in them? We asked a panel of industry experts to talk us through the frontrunners
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NewsAsda poaches first ever chief digital officer from Morrisons
Supermarket giant Asda has hired its first chief digital officer Matt Kelleher from rival Morrisons.
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AnalysisThe stories that rocked retail in 2023
2023 was frequently a tough year for retail. From the ongoing cost-of-living crisis to the travail of the pureplays and the collapse – and rebirth – of a much beloved high street institution, here are the stories that shook the industry
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NewsAlibaba chief strengthens grip after taking over ecommerce business
Alibaba Group chief executive Eddie Wu has been named as the new chief executive of its domestic ecommerce arm Taobao and Tmall Group.
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Retail VoiceReflecting on the biggest ecommerce drivers of 2023
From delivering on delivery to winning websites, Elavon’s Michael Bosshammer takes a look at the key areas retailers should focus on for 2024
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Retail VoiceRevealed: Four ways to combat fraud
With the retail sector in the full swing of the holiday season, Worldpay uncovers four strategies for protecting businesses from fraud whilst still ensuring a successful festive period for growth