All Technology articles – Page 4
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Retail VoiceLevel up your loyalty: Four ways gamification supercharges customer retention
Integrating game-like elements into loyalty programmes is a surefire way to foster stronger relationships with customers, believes Trust Retail’s Mike Dotson. Find out why
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AnalysisRetail 2025: AI investment a top priority for next year, say retail bosses
Investment in AI will be central to retail strategies next year, with 35 CEOs revealing to Retail Week they are spending on various applications of the tech in a major new research paper.
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AnalysisWhat Amazon is doing in the US to revolutionise global operations
Retail Week visited Amazon’s MQY1 fulfilment centre in Nashville, Tennessee, to find the technology and retail giant is showing no signs of slowing down in its pursuit of innovative new technologies.
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GalleryAustralian retailer Harvey Norman has opened its first store in England
Australian technology, lifestyle and appliance retailer Harvey Norman has broken into the English market with its debut store in the Merry Hill centre in Dudley, West Midlands.
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Innovation of the WeekAmazon aims to cut delivery time and effort with new 'vision-assisted' tech
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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AnalysisTHG’s Ingenuity demerger explained and what it means for the rest of the business
As THG demerges its Ingenuity division, Retail Week examines what this means for the online retail giant
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Report StoreGrocery Innovators
Innovation and transformation are essential parts of supermarket strategies
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AnalysisRevealed: The UK’s top grocery innovators and what’s key to their success
As the most competitive retail sector in the UK, nothing comes easy for the grocers, making innovation and transformation an essential part of supermarket strategies as they fight for share of wallet.
Here we reveal three of the winning grocery innovations explored in Retail Week’s latest report, The Grocery Innovators: Redefining Food Retail -
NewsAmazon has unveiled new AI tools for shoppers and delivery drivers
Amazon has unveiled new AI shopping guides to improve the customer experience as well as introducing AI-powered tech in delivery vans to cut delivery times.
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NewsDunelm is deploying generative AI to improve the online shopping experience
Dunelm is implementing a new generative AI technology on its ecommerce site in a bid to improve customers’ online shopping experience.
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NewsOnline retail sales have grown for the first time in three years
Online UK retail sales saw growth for the first time since 2021 as sales spikes across key categories provided “optimism” for retailers ahead of the peak trading period.
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NewsMarks & Spencer tries out ‘robot farming’ to cut emissions and improve product
Marks & Spencer has been piloting an ‘autonomous farming’ scheme and expects to reduce carbon emissions as a result.
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Innovation of the WeekTHG Fulfil is enhancing warehouse capabilities with the addition of robots
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Retail VoiceFive ways to maximise tech investments and boost shopper spend
As retailers continue to plough investment into cutting-edge technology, Retail Response’s Calum Rhodes provides five tips to help make the most of this expenditure and grow consumer spending in bricks-and-mortar stores
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AnalysisSecondhand tech: Should more retailers cash in on the opportunity?
With AO snapping up Music Magpie and Vinted announcing the launch of a dedicated category for electronics, Retail Week takes a look at what some retailers are doing in the secondhand tech space, and if others are missing a trick.
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NewseBay has removed private seller fees in the UK
Online marketplace eBay has removed fees for private sellers across all categories except motors in the UK.
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Innovation of the WeekSelfridges is embarking on a retail media partnership with Criteo
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsM&S is exploring a giant new warehouse for an expected boom in online sales
Marks & Spencer is eyeing up a deal for a new giant warehouse in the East Midlands to accommodate an expected leap in its online sales.
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NewsDreams sales climb following a record investment in store and tech upgrades
Dreams has recorded a sales boost following record store, tech and supply chain investments as part of its modernisation programme.
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Opinion‘Retail’s tech transformation doesn’t have to be all or nothing’
Can you be a market-leading retailer if tech investment decisions lie outside the c-suite, asks AlixPartners’ Brian Kalms