All Technology articles – Page 6
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Analysis
From AI to M&A – what retailers are spending their money on
The ring of the tills might be what drives retail, but to keep customers spending retailers need to invest in improvements. Retail Week looks at where some of the biggest – and most successful – retailers are directing their spend
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Innovation of the Week
Currys becomes official tech repair partner to Microsoft
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
Klarna hails US expansion as revenues rise
Klarna has reported an increase in revenues and profits as its US expansion continues to supercharge growth for the payments provider.
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News
Recipe-in-a-box brand Gousto back in the black
Recipe box brand Gousto has returned to underlying profitability and even beaten previous guidance, despite the cost-of-living crisis.
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News
Exclusive: Pets at Home to open more city stores and 'unleash' AI
Pets at Home plans to open more of its smaller-format pet care centres in underserved areas, Retail Week can reveal.
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News
Amazon to kick off third sustainability accelerator for start-ups
Amazon is launching the third edition of its sustainability accelerator for start-ups to pilot their technology and grow their business.
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Retail Voice
The four hottest trends at World Retail Congress 2024
The theme of this year’s World Retail Congress was high-performance retail. Spencer Stuart asked its global retail team what topics were most pervasive during the conference and what they mean for retail leaders
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News
Topps Tiles to launch app and new loyalty scheme
Topps Tiles is to launch an app and new loyalty benefits to encourage spend from trade professionals.
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Analysis
How retailers are shifting their AI focus in-store
Today, increasing numbers of retailers are implementing AI on the shop floor. Retail Week considers the impact of in-store AI on customers and employees alike and asks whether it is, in fact, the best way forward.
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Analysis
Live shopping: When should retailers brave its murky waters?
Despite being one of the most promising new commerce channels, livestream shopping has had a lukewarm reception from established retailers in the UK. Retail Week explores whether the phenomenon will take off here and how retailers can tell if it’s the right time to get involved
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News
M&S forced to apologise after website and app go down
Marks & Spencer has become the latest retailer to apologise to customers after its website and app both went down at the weekend.
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News
Sainsbury’s unveils Microsoft partnership to boost AI capabilities
Sainsbury’s has announced a five-year strategic partnership with Microsoft, which will see the tech giant’s artificial intelligence (AI) and machine learning capabilities drive the grocer’s strategy.
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Opinion
‘The answer does not lie in data, but in the stores’
Starbucks founder Howard Schultz has made some great points about what lies at the heart of business success. They apply to all of retail, believes George MacDonald
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News
Currys set to revamp stores to improve customer experience
Electricals giant Currys is preparing to transform some of its stores to create an improved customer experience.
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Opinion
‘As ChatGPT gets flirty, now is the time to embrace this cutting-edge technology’
With new releases this week from OpenAI and Google, generative AI (Gen-AI) tools are developing rapidly and destined to be on every smartphone. As more customers gain access to this dynamic technology, now is the time for retailers to get on board and explore the opportunities.
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Retail Voice
Six ways to enhance your ecommerce offering
As consumers continue to savour online shopping, Octopia’s Nikki Lovell examines six actions retailers can take today to stay one step ahead when it comes to ecommerce
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News
eBay creates new resell feature to boost pre-loved fashion sales
eBay has launched a new “resell on eBay” feature to allow users to list their clothing on the website in a couple of clicks.
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Interview
Q&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency
As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.
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Innovation of the Week
Rewe Group trials AI hologram to onboard new employees
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
Currys chooses tech partners to deliver AI transformation
Currys has selected Accenture and Microsoft to help deliver its core cloud technology infrastructure and leverage the newest AI technologies.