’Retail is detail’ must be one of the oldest mantras in the industry but, sadly, Lisa Wilkinson wasn’t across it.
The former chair of the family business, the home and variety store group Wilko, appeared before MPs scrutinising the retailer’s collapse at a business and trade committee hearing this week. Wilkinson’s testimony had a strong whiff of ‘everything was the blame but me’, but inability and inertia were at the heart of Wilko’s problems.
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