All Very Group articles – Page 19
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AnalysisAnalysis: Shop Direct and M&S on the changing face of customer experience
Retail Week’s inaugural Customer Experience Summit highlighted how businesses are transforming in response to shopper expectations.
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AnalysisThe 12 trends of Christmas: this festive season's big themes
Christmas is fast approaching and retailers are preparing for a frenetic shopping season. Retail Week looks at the themes that will dominate this Christmas.
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OpinionComment: Rent-to-own inquiry allows retailers to engage with critics
As the rent-to-own sector faces an All-Party Parliamentary Group inquiry, retailers should remember the importance of welcoming scrutiny.
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NewsShop Direct gears up for week-long Black Friday bonanza
Shop Direct is set to unleash a week’s worth of promotions during this year’s Black Friday as the group’s personalisation strategy bears fruit.
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NewsVery.co.uk and mobile growth drive 512% profit surge at Shop Direct
Etailer Shop Direct has posted a 512% surge in pre-tax profits to £40.4m in its year to June 30, driven by Very.co.uk and mobile growth.
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OpinionComment: Why direct mail is undergoing a retail revival
As Next and Very.co.uk use direct mail to create personalised offers for their customers, is the trend undergoing a resurgence?
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AnalysisAnalysis: Retail's Uncanny Valley - when is personalisation too personal?
Personalisation has become one of retail’s favourite buzzwords, but how far can it go before it’s just creepy? Retail Week investigates.
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NewsShop Direct’s data changed its view of competitors and customers
Shop Direct used data analytics to gain a clear picture of is competition, its customer director told the Retail Week Customer Experience event.
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AnalysisAnalysis: Connect with your customers at the Customer Experience conference
The Retail Week Customer Experience conference will explore how retailers can connect with their digitally savvy customers.
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NewsBreakfast briefing: Retail news on Shop Direct, John Lewis and Mark One
Retail news round-up on October 17, 2014: Shop Direct promotes areth Jones to deputy chief executive; John Lewis sales increase 12.9% as cooler weather sets in; MK One founder Mark Brafman jailed
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NewsShop Direct promotes Gareth Jones to deputy chief executive
Very and Littlewoods owner Shop Direct has promoted retail and strategy director Gareth Jones to deputy chief executive.
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NewsBreakfast briefing: Retail news on store closures, Very and Gap
Retail news round-up on October 9, 2014: Fewer store openings leads to net closures rocketing in first half, Very’s TV ad campaign promotes click and collect, Gap’s boss Glenn Murphy to quit in February
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NewsAsda, Sainsbury's, House of Fraser and Shop Direct to launch mobile payments
Asda, Sainsbury’s, House of Fraser and Shop Direct will roll out mobile payment propositions next year using technology from Zapp.
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AnalysisSecrets of success: Leading retailers reveal what got them to the top
Chief executives from Waitrose, Asda and Shop Direct tell Retail Week about the people and experiences that got them where they are today.
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NewsShop Direct among retailers to join data sharing coalition to curb online fraud
Retailers including Shop Direct have joined forces to share data with one another in a bid to curb online fraud collaboratively.
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InterviewInterview: Ao.com’s John Roberts on IPOs, hot stone massages and playing Cilla Black
Ao.com’s founder John Roberts tells Retail Week why maintaining the etailer’s culture is more important than its share price.
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NewsTech & Ecomm Summit: Shop Direct's UX lab helps it focus on customers not competitors
Bringing user experience labs in-house has changed Shop Direct’s culture to focus on the customer rather than its competitors.
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NewsTech & Ecomm Summit: Be proactive about start-ups, says Shop Direct
Retailers need to proactively find start-ups they want to work with, Shop Direct ecommerce director Jonathan Wall said at Retail Week’s Tech & Ecomm Summit.
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NewsVideo: Through the Google Glass - behind the scenes at Very's Fearne fashion show
Etailer Very unveiled Fearne Cotton’s spring 2015 collection at a circus-themed fashion show last Thursday. Retail Week uses Google Glass to film the goings-on behind the scenes.
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NewsShop Direct unveils launch plans for luxury site Very Exclusive
Shop Direct has revealed its luxury spin-off site VeryExclusive.co.uk will launch during London Fashion Week next February.