All Video articles – Page 4
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VideoWatch: Socially aware consumers want actions not words from retailers
Actions speak louder than words when it comes to sustainability in the retail industry, a panel of industry experts have agreed.
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VideoFace time: James Timpson on why he gives ex-prisoners a second chance
From free suit cleaning for unemployed people going to job interviews to helping colleagues set up bank accounts and grants for education, shoe repair specialist Timpson is famous for its progressive approach. But the retailer is perhaps best known for its recruitment of ex-offenders.
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VideoFace time: Andy Street on reinventing city centres and John Lewis’ Birmingham closure
Mayor of the West Midlands and former John Lewis managing director Andy Street tells Retail Week why he thinks ‘reimagined’ city centres have a bright future and talks of his surprise that his former employer chose to shut its Grand Central store.
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VideoFace time: Andy Burnham on how to revive city centres and protect retail during a second wave
Mayor of Greater Manchester Andy Burnham speaks to Retail Week about how to get shoppers back to city centres, what needs to be done to protect the retail sector if a second coronavirus wave is to hit and why supermarkets need to do more to enforce the wearing of face masks.
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NewsWatch: B&Q launches new ‘Build a Life’ campaign
B&Q has launched its latest campaign “Build a Life”, which marks a new creative direction for the retailer.
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VideoFace time: Brewdog exec David McDowall on D2C, drones and Dominic Cummings
Brewdog chief operating officer David McDowall discusses how the Scotland-based brewery threw its business plan “right out the window” during the coronavirus crisis, shifting focus to its direct-to-consumer proposition and “doing good” for communities and charities.
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VideoFace time: Mercato Metropolitano founder Andrea Rasca on surviving lockdown
Mercato Metropolitano founder Andrea Rasca discusses how his business’ connection to community saved it from going under during lockdown and how to make social distancing work on the high street.
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VideoFace time: John Lewis ops chief Andrew Murphy on post-lockdown stores comeback
John Lewis Partnership executive director of operations Andrew Murphy talks to Retail Week about store reopening plans, the retailer’s ‘customer-led’ post-pandemic strategy and the ‘exciting opportunity to reshape the business’ in future.
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VideoFace time: Joules boss Nick Jones on ‘learning as we go’ with store reopenings
Joules chief executive Nick Jones discusses the phased approach the retailer is taking to reopening stores as the coronavirus lockdown lifts, possible changes in consumer demand as a result of the pandemic and how he has run the business from home.
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VideoBe Inspired: What effective communication looks like during a pandemic
With workforces across the UK operating remotely, communication between retail leaders and their teams has become paramount. Retail executives from Farfetch, Pets at Home, John Lewis Partnership, Lucky Saint and Hallett Retail explain how they have been keeping staff informed and engaged during this challenging period.
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VideoFace time: Gousto CTO Shaun Pearce on why recipe boxes will 'stick around' post-pandemic
With the recipe box market thriving amid the coronavirus pandemic, Gousto has surfaced as one of the winners, securing an extra £33m in funding. Chief technical officer Shaun Pearce talks to Retail Week about the company’s plans and how he sees demand for recipe boxes growing post-lockdown as “online grocery habits stick around”.
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NewsMike Ashley praises staff as Frasers Group readies to ‘potentially’ reopen stores
Frasers Group, formerly known as Sports Direct International, has said that it will pay 100% of salaries for the majority of its employees in May.
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VideoBe Inspired: Advice from retail execs on managing stress and mental health
To coincide with Mental Health Awareness Week, RWRC spoke with senior retail leaders from Ocado, John Lewis Partnership, Lucky Saint, Pets at Home and Secret Sales to understand how they embrace ‘good stress’ and deal with ‘bad stress’, and the measures they have taken to stay resilient during the coronavirus crisis.
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VideoFace time: Poundland boss Williams on trading on pandemic-hit high streets
Poundland managing director Barry Williams talks to Retail Week about the challenges of trading during the coronavirus pandemic, which has seen “10 years of consumer behaviour condensed into 10 weeks”.
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VideoFace time: AO boss John Roberts on the ‘new world of retail’
AO.com chief executive John Roberts discusses how the coronavirus crisis is shaping the “new world of retail” and why company culture will be increasingly important in the post-pandemic future.
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VideoFace time: Theo Paphitis says retail ‘will never be the same’ after coronavirus
Retail entrepreneur Theo Paphitis discusses the impact of the pandemic on retail property and trading, and says none of his stable of brands will trade in the same way that they did before the pandemic.
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VideoFace time: JD Sports boss Cowgill slams CMA’s ‘reckless’ Footasylum ruling
JD Sports’ executive chair Peter Cowgill speaks to Retail Week about the CMA’s ‘pre-judged’ decision to block its acquisition of Footasylum, despite the operational challenges faced by all retailers as a result of the coronavirus pandemic.
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VideoFace time: Tony Hoggett – Tesco is ‘hellbent’ on helping vulnerable customers
Tesco chief operating officer Tony Hoggett discusses how the grocer has ramped up its online capacity, the overhaul it has made to store operations and the importance of its company culture during the coronavirus pandemic.
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VideoFace time: Dreams boss Mike Logue on Covid-19 triggering digital investment
Dreams chief executive Mike Logue talks about moving from two-man to two-van delivery, repurposing its factory to produce PPE and other operational changes brought on by coronavirus in recent weeks.
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VideoFace time: Pets at Home boss Pritchard on the Covid-19 ‘war’
Pets at Home boss Peter Pritchard tells Retail Week how the business is “fighting a war” during the coronavirus pandemic, what the future holds now that “normal has gone”, and explains why he is supporting our CaRe20 fundraising campaign.