All Waitrose & Partners articles – Page 11
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NewsWaitrose delivers early blow in online battle with Ocado
Waitrose has stolen a march on former partner Ocado in the battle for online shoppers after the pureplay’s capacity issues saw weekly orders slump.
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OpinionAndy Clarke: ‘Online rush will contribute to serious margin trouble across grocery’
The battle for the online food home-delivery market is entering the world of the surreal.
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NewsJohn Lewis axes staff bonus after racking up first-half loss
Department stores and grocery business John Lewis Partnership has posted a first-half loss and told staff they will not receive a bonus this year.
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NewsWaitrose to close three stores and sell one to Tesco
Waitrose is set to close three stores and sell another to Tesco after struggling to make the sites profitable in the long term.
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NewsOcado traffic surges in first week of Marks & Spencer partnership
Traffic to Ocado’s website surged to its highest level since April in the first week of its joint venture with Marks & Spencer.
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AnalysisWhere are the new battlefields in urban grocery fulfilment?
The coronavirus pandemic has sent hordes of shoppers online for all their needs, and grocery is the category where the shift has been felt most profoundly.
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NewsOcado apologises for cancelled orders on first day of M&S switch
Ocado has offered “sincere apologies” after the first day of its switchover to stocking Marks & Spencer products was marred by complaints from angry customers about orders being cancelled.
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VideoFace time: M&S food chief Stuart Machin on launch of Ocado joint venture
On a landmark day for Marks & Spencer, as its partnership with Ocado goes live, the retailer’s food boss Stuart Machin speaks to Retail Week about the significance of the launch and its changing food business.
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NewsWaitrose launches tie-up with Deliveroo as it embarks on future without Ocado
Waitrose has announced a partnership with Deliveroo as it prepares its ecommerce arm for life without Ocado.
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NewsJohn Lewis launches virtual queueing trial in stores
John Lewis and Waitrose are piloting virtual queuing technology in stores to eliminate physical queues and protect customers from coronavirus.
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NewsJohn Lewis poised to axe ‘never knowingly undersold’ price promise
John Lewis is preparing to scrap its “never knowingly undersold” price promise as part of new chair Dame Sharon White’s strategic review of the business.
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Opinion‘Avocados at dawn as M&S and Waitrose prepare for clash after Ocado switchover’
In just over a week’s time, a venture that Marks & Spencer hopes will be transformational goes live – its tie-up with online grocer Ocado, bringing its food range online for the first time.
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AnalysisData: Waitrose customers flock to online grocery during lockdown
As more and more customers turned to online shopping, Waitrose and Partners’ latest Food and Drink Report highlights that Britons made more use of fast delivery services in lockdown, with heightened demand for Fairtrade or organic products and wine.
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NewsWaitrose considering ban on plastic bags after Morrisons decision
Waitrose is set to follow the lead of supermarket competitor Morrisons by removing all multiple-use plastic bags from its stores.
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NewsMarks & Spencer and Waitrose square up ahead of Ocado switchover
Marks & Spencer and rival Waitrose have both launched marketing initiatives to draw customers as their relationship with Ocado changes.
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AnalysisThe Big Question: Is Sharon White’s strategy the right one for John Lewis Partnership?
John Lewis Partnership chair Dame Sharon White has launched a sweeping strategic shift in a bid to revive the group’s flagging fortunes. Here, experts weigh in on whether her plan is the right one
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Opinion‘John Lewis chair White keeps the best and updates the rest’
Meet the new John Lewis, same as the old John Lewis – up to a point, anyway. And up to an important point, which should never be lost.
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NewsJohn Lewis chair White sets out new course in strategy update
Department stores and grocery group John Lewis Partnership has revealed the direction it will take following a strategic review.
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NewsJohn Lewis adds new people executive director to top team
The John Lewis Partnership has named the newest member of its overhauled executive team as Nikki Humphrey.
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DataData: M&S to Monzo – the top 50 brands bossing customer experience
In the midst of the coronavirus pandemic, customer needs and behaviours have shifted rapidly in just a few months.