All Waitrose & Partners articles
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News
‘Proud moment’ for John Lewis as it wins royal warrant
Department store business John Lewis has been awarded a royal warrant by the king.
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News
Waitrose and John Lewis are opening Caffè Nero in-store cafes
John Lewis Partnership is reportedly opening a number of Caffè Nero in-shop cafés within both Waitrose and John Lewis stores across the UK.
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Analysis
Store staff have called on retailers to invest in pay and conditions to avoid Christmas burnout
Exclusive interviews with 500 UK frontline workers reveal the factors that will incentivise productivity this golden quarter, at a time when staff are prone to disengagement
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News
Waitrose opens first new c-store in six years
Waitrose has opened its first new convenience store in six years, in a twin bid to expand its store estate footprint and build on its partnerships with Shell and Welcome Break.
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News
M&S has overtaken Waitrose for the first time in the critical pre-Christmas period
Marks & Spencer has overtaken Waitrose as the grocer Middle England for the first time, as well as outstripping every other supermarket in sales growth.
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News
Supermarket sales hit 2024 highs as inflation creeps up ahead of Christmas
Take-home sales at the grocers hit their highest point of the year, even as inflation began to inch up in the run-up to the all-important Christmas period.
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Video
Waitrose ramps up the star power in bid to crack a Christmas cold case
Waitrose has unveiled the first part of its Christmas ‘whodunnit’, featuring a star-studded cast for its festive season ad campaign.
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News
John Lewis and Dunnhumby unveil real-time customer insight platform
John Lewis Partnership and customer data specialist Dunnhumby have launched a new insights platform designed to provide real-time insights to partner brands as well as to the retailer.
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News
Waitrose has expanded its on-demand delivery with Just Eat tie-up
Waitrose has struck a partnership with Just Eat to bolster its on-demand delivery proposition.
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Opinion
‘As JLP’s Kankiwala steps back, will he be the retailer’s last chief executive as well as its first?’
He may be low profile, but Nish Kankiwala looks as if he has played a big part in preparing John Lewis for renewed success, says George MacDonald
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News
John Lewis Partnership boss to step back to non-executive role
John Lewis Partnership chief executive Nish Kankiwala is to move back into a non-executive position.
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Data
Ranking: The most sustainable retailers according to shoppers
New data collected by Lumina Intelligence exclusively for Retail Week shows customers believe Marks & Spencer and Tesco are the most sustainable retailers.
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News
Waitrose has invested £10m in price cuts across premium and organic
Waitrose has invested a further £10m in price cuts across nearly 130 products in its premium and organic ranges in the first phase of its latest review of prices.
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News
Waitrose is objecting to a major development in Surrey
Waitrose has added its name to the growing list of those objecting to a major development in Surrey.
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Analysis
Reasons to be cheerful at John Lewis as it pulls turnaround levers – but there's a long way to go
If the John Lewis Partnership was a quoted company its shares might have ticked up today as first-half losses were slashed and “significantly higher profits” are expected for the full year.
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News
John Lewis reveals plans to turn former warehouse into homes for rent
The John Lewis Partnership (JLP) has submitted plans to turn a former distribution centre in Reading into rental housing.
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Analysis
Waitrose has unveiled a new format as it wades into grocery c-store arms race
Waitrose has this week thrown open the doors to its newly refurbished John Barnes store in north London, which it is holding up as the poster child for a £1bn investment in revamping its store estate.
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News
Waitrose plans to open 100 new c-stores as part of £1bn investment drive
Waitrose is set to ramp up investment in its store portfolio with plans to spend over £1bn over the next five years on c-stores.
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Retail Navigator Analysis
Waitrose (Strategy)
Waitrose unveils plans to open up to 100 convenience stores over the next five years as it launches revamped Finchley Road store in London. The grocer is planning £1bn of investment in new and existing shops over the next three years. The new store is trialling a series of new initiatives including new product offerings and service counters.
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News
John Lewis is to restructure its store teams and ramp up its tech adoption in a huge customer service push
Department store group John Lewis has proposed sweeping changes to its in-store operations as it seeks to put customer service at the top of its agenda, Retail Week can reveal.