All World Retail Congress articles
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Retail Voice
Uncovering five characteristics of high-performing retail CEOs
From being accountable and prioritising support to communicating efficiently and frequently, Spencer Stuart’s Sally Elliot and Susan Hart reveal five personality traits the best bosses across the sector share
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Retail Voice
The four hottest trends at World Retail Congress 2024
The theme of this year’s World Retail Congress was high-performance retail. Spencer Stuart asked its global retail team what topics were most pervasive during the conference and what they mean for retail leaders
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Analysis
‘Reasons for retailer optimism, despite damp and gloomy April’
Despite a damp and gloomy April impacting customer spend, there are plenty of reasons for UK retailers to be quietly cheerful about the months ahead. Here are some of the ways retailers can capitalise on continuing consumer caution.
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Analysis
AI, customer experience and dream teams – the key talking points from Paris
As more than 800 retail leaders from around the world gathered to inspire and be inspired at WRC 2024, Retail Week highlights some of the key takeaways from the congress in Paris
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News
Unilever Prestige’s Vasiliki Petrou named World Retail Congress Woman of the Year
Vasiliki Petrou, executive vice-president and chief executive of Unilever’s premium division Unilever Prestige, has been named Woman of the Year at the 2024 World Retail Congress in Paris.
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News
Shein executive distances retailer from ‘labour practices’ concerns
A senior Shein director has maintained that technological prowess rather than supply chain working conditions have driven the pureplay fashion giant’s success.
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Opinion
‘Being a high-performing retail leader today is harder than ever’
The role of retail chief executive is not for the faint-hearted, but former Walmart International boss Judith McKenna embodies some of the best leadership characteristics, believes Spencer Stuart’s Sally Elliott
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Interview
Listen to World Retail Congress’ new podcast
World Retail Congress has launched its first podcast to take its world-class content beyond the conference stage to give you year-round insight from retail leaders across the globe.
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Innovation of the Week
Carrefour teams up with Netflix to enhance loyalty programme
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Analysis
Inside Ikea’s innovation strategy: Stores, AI and supply chain
Retail Week and WRC’s Global Innovation Report explores how retailers across 18 markets – from Carrefour in France to Alibaba in China – are investing to future-proof their businesses. We take you inside Ikea’s plan of action.
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Analysis
How Poland, Australia and India’s biggest retailers are investing for growth
Retail Week and WRC’s latest report celebrates new strategic thinking, technology investments and partnership approaches retailers can learn from their international counterparts. Spanning 18 global markets, here are three need-to-know strategies being pursued by retailers from around the world
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Analysis
Four of the biggest innovations coming out of global retail
Published today, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technology and partnerships to drive a path forward. Here we highlight four significant innovations
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Retail Voice
Four top takeaways for retail leaders from World Retail Congress
The dust has settled on this year’s World Retail Congress in Barcelona, but what were the key themes for leaders? Spencer Stuart’s global retail team takes a look at the key takeaways from one of the most important gatherings for retail leaders
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News
TJX’s Greenlees wins World Retail Congress Woman of the Year
Louise Greenlees, TK Maxx owner TJX’s group president, was named Woman of the Year at the World Retail Congress in Barcelona.
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News
Frasers Group unveils loyalty scheme across all brands
Frasers Group chief executive Michael Murray has said the retailer is set to unveil a new membership scheme and flexible payments solution, which he described as the retailer’s version of Amazon Prime.
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News
John Lewis chair White: ‘External investment would not be about end of partnership – far from it’
John Lewis chair Dame Sharon White has maintained that any external investment that may be brought in will not signal the end of the partnership, but will be a testament to the appeal of its co-owned model.
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News
Shein pledges to put sustainability front and centre of growth ambitions
Shein executive vice chairman Donald Tang says everything the retailer will do over the next decade will be with “sustainability and ESG in mind” as it eyes its next phase of growth.
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Analysis
Analysis: How 16 global retail markets are responding to crisis
Nineteen senior leaders from organisations including Falabella, Tendam, Woolworths South Africa, Al Tayer, and the BRC have contributed to Resilient Retailing; the latest international report from Retail Week and World Retail Congress (RWRC)
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Analysis
The four consumer personas driving spend in 2022 and beyond
Four distinct consumer groups have emerged from the pandemic and they will influence spending for years to come. Retail Week’s new report, launched this week, reveals who they are.
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Analysis
Pushing your purpose, driving diversity and reinventing stores – the best of WRC 2022
Ahold Delhaize, Nike, Ikea and Currys – the big names and key takeaways from WRC 2022