Waterstones boss James Daunt on taking the fight to Amazon

JamesDaunt Waterstones customer experience 2016

Waterstones chief executive Daunt said the retailer was ramping up its online offer to compete with “the slippery monster” that is Amazon.

 

Already have an account?

Want to read more?

Register for LIMITED guest access

Register now

Get premium access

£5 A MONTH for 3 months

Subscribe now