All Amazon articles
Founded by Jeff Bezos in 1994 as an online marketplace for books, Amazon has since expanded to become the world’s largest online retailer, selling electronics, software, video games, apparel, furniture, food, toys and jewellery. Globally recognised as the world’s first and largest marketplace, as well as one of the biggest technology companies, the Amazon empire has grown to include products such as the Kindle, the Firestick, Amazon Web Services and voice assistant Alexa. It branched out into bricks and mortar, launching its checkout-free Amazon Go stores and Amazon 4-star stores since 2018. Amazon also acquired food retailer Whole Foods Market in 2017.
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News
Amazon research reveals independent sellers are using data and AI to boost Black Friday sales
Amazon research has revealed that many independent sellers on the platform are looking to leverage data and AI tools to capture a larger portion of sales over the Black Friday and Christmas season.
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News
Amazon has partnered with Asda to launch parcel pickup and returns at supermarkets
Amazon and Asda have teamed up to launch parcel pickup and label-free, box-free returns at over 700 of the supermarket’s stores across the UK.
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Innovation of the Week
Levi’s has launched personalised shopping experience on Amazon’s Alexa
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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News
Amazon has launched a new low-cost online service in the US set to rival Shein and Temu
Amazon has launched a new online service offering low-cost goods in the US which is set to challenge the likes of discount retailers Shein and Temu.
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Video
Amazon celebrates acts of kindness with show-stopping Christmas ad
Amazon has released its Christmas advert for 2024, with a singing janitor at the heart of the campaign.
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Retail Navigator Analysis
Amazon (Financials)
Amazon posted a strong recovery for the year ending December 31 2023 (FY2023) with profits back in the black after a difficult 2022. Amazon chief financial officer Brian Olsavsky described the results as “a meaningful improvement” in its fourth quarter earnings call. Group sales rose 11.8% to $574.8bn (£462.4bn) in FY2022, with net sales in its North America region climbing 13% and international up 17% year-on-year.
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News
Amazon profits and revenues exceed expectations off the back of strong retail performance
Amazon posted profits and sales ahead of market expectations overnight, driven by a strong retail performance in its third quarter.
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News
Amazon grocery exec is moving to restaurant chain founded by former Walmart ecommerce boss
Amazon grocery executive Tony Hoggett is moving to a delivery-focused restaurant chain in the US, founded by a former Walmart chief executive of ecommerce.
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News
Amazon grocery boss Tony Hoggett is leaving the business
Amazon grocery boss Tony Hoggett is leaving the retailer.
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News
Six UK start-ups picked for Amazon Sustainability Accelerator programme
The Amazon Sustainability Accelerator has picked six UK businesses to join its scheme and reach a new generation of environmentally conscious customers.
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News
Amazon has expanded its same-day delivery service to 80 UK towns and cities
Pureplay giant Amazon has expanded its same-day delivery service to more than 80 towns and cities across the UK.
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News
Amazon has renamed its pre-owned division to Amazon Resale
Amazon has renamed its division offering quality used, returned, pre-owned or open-box products from Amazon Warehouse to Amazon Resale.
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Analysis
What Amazon is doing in the US to revolutionise global operations
Retail Week visited Amazon’s MQY1 fulfilment centre in Nashville, Tennessee, to find the technology and retail giant is showing no signs of slowing down in its pursuit of innovative new technologies.
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Innovation of the Week
Amazon aims to cut delivery time and effort with new 'vision-assisted' tech
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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News
Amazon has unveiled new AI tools for shoppers and delivery drivers
Amazon has unveiled new AI shopping guides to improve the customer experience as well as introducing AI-powered tech in delivery vans to cut delivery times.
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Data
Data: Shopper verdict on the top five retailers and brands for online CX
One thousand UK consumers were asked, with no prompts, to share the retailer or brand that had offered them the best digital shopping experience this past year. We take a look at shoppers’ top five with the full list revealed in Retail Week’s new report
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Data
Ranking: The most sustainable retailers according to shoppers
New data collected by Lumina Intelligence exclusively for Retail Week shows customers believe Marks & Spencer and Tesco are the most sustainable retailers.
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Analysis
Secondhand tech: Should more retailers cash in on the opportunity?
With AO snapping up Music Magpie and Vinted announcing the launch of a dedicated category for electronics, Retail Week takes a look at what some retailers are doing in the secondhand tech space, and if others are missing a trick.
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News
Amazon has paid UK corporation tax for the first time in four years
Amazon has paid UK corporation tax for the first time since 2020 following the end of a “super-deduction” tax break.
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News
Amazon has launched new generative AI tools for sellers and customers
Ecommerce giant Amazon has launched five new generative AI tools intended to streamline seller operations and improve the customer experience.